Citizens Bank Interview Questions in Boston, MA | Glassdoor

Citizens Bank Interview Questions in Boston, MA

Updated Oct 20, 2017
40 Interview Reviews

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  1.  

    AML Investigator Interview

    Anonymous Employee in Canton, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Citizens Bank (Canton, MA) in June 2017.

    Interview

    Group nterview out of Canton MA. It took an average of three weeks after interview to get an offer. I followed up with the recruiter by e-mail to ensure I was still in the running (Recruiter was great at responding to e-mails) Had a group interview that was very informative and positive. Managers were very professional and down to earth. Towards end of the interview they requested I read and summarize at best an "unrelated" story. Due to my experience, I found it to be an interesting challenge.

    Interview Questions


  2.  

    Quantitative Analyst Interview

    Anonymous Interview Candidate in Boston, MA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Citizens Bank (Boston, MA) in June 2017.

    Interview

    After first round interview with HR, I had the second round interview with two senior quants. HR interview was easy. Very basic questions about resume. For second round intereview, there were a little questions about resume and some technical questions.

    Interview Questions

    • Look through regression analysis
      How to find outliers?
      How to deal with it?
      Some questions about missing values.   Answer Question
  3.  

    Senior Teller Interview

    Anonymous Employee in Rochester, NH
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Citizens Bank (Rochester, NH) in May 2017.

    Interview

    It was great we talked about my lengthy experience in customer service and warming with cash every day and how to Handel certain and difficult customers all and all it was very great interview.

    Interview Questions

    • How do you Handel an angry customer ?   1 Answer

  4.  

    Intern Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at Citizens Bank (Boston, MA) in February 2017.

    Interview

    Applied through campus portal. Was selected for phone screen - 2 on 1 with alumni from my school. Offered superday, three hours in the afternoon, although I think there was a morning one as well. Mostly 2 on 1 behavioral interviews to determine fit with group. Extended offer within two days.

    Interview Questions


  5.  

    Capital Markets Interview

    Anonymous Interview Candidate in Boston, MA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through other source. I interviewed at Citizens Bank (Boston, MA) in February 2017.

    Interview

    The people were nice and the culture there is great, however the technical questions were difficult. Overall the experience was good as it was my first time going through and interview to work at an investment bank.

    Interview Questions


  6.  

    AML Investigator Interview

    Anonymous Interview Candidate in Canton, MA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Citizens Bank (Canton, MA) in January 2017.

    Interview

    I had to do some weird writing thing that they just made up. I was interviewed by 4 people at once and the questions they ask are ridiculous. Huge waste of time for them to not even consider you for the position.

    Interview Questions

    • Asked about what I would do if I saw suspicious activity on an account   Answer Question

  7. Helpful (4)  

    Marketing Interview

    Anonymous Interview Candidate in Dedham, MA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Citizens Bank (Dedham, MA).

    Interview

    Went in for a 4 hour interview with 7 different people. The people were great I have to say. I never heard anything back however. After a month, called in to find out the status and was told the position was filled. No one from the company reached out to me at all regarding this. It would have been one thing if I only had sent in my resume or had one phone call with HR. To go through a 4 hour interview and then be disrespected with no response - not ok in my book. Says something about the company's ethics.

    Interview Questions

    • What type of projects have you worked on.   1 Answer
  8.  

    Branch Manager Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Citizens Bank (Boston, MA).

    Interview

    Phone screening was about 30 minutes, then two in-person interviews roughly 45 minutes each. after the third interview, a recruiter called me on the third week to ask me for proof of my previous employer salary. I asked the recruiter, what if I don't want to provide that info, she replied then we can't move forward with the recruiting process. I felt that they didn't believe my salary info, plus they needed to see my previous income so they can determine the new income. I really didn't want to provide my previous salary because I felt I should be evaluated on my work history, personality and intellectual level which all can be known from various assessment and interview questions. After I faxed them the W-2, Citizens had offered me the role.

    Interview Questions

    • Questions about sales, employee management, customer service and your previous role. The asked me to provide them my Pay stub from previous employer so they can determine my pay.   1 Answer

    Negotiation

    Pretty much, they start from my previous employer income. Therefore, if you have taken a pay cut in your last role, that where Citizens will start the salary/rate offer. It's unfortunate that they can't determine your value unless they see proof of previous salary info.


  9.  

    Human Resources Business Partner Interview

    Anonymous Employee in Dedham, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Citizens Bank (Dedham, MA) in October 2016.

    Interview

    The process was clearly explained, so I knew what to expect at each stage. I was informed who I was interviewing with and what their role is in the organization, which helped me prepare for each interview. The recruiter worked with me around my schedule and kept me informed of changes.

    Interview Questions

    • Tell me about a time you lead a big initiative.   1 Answer

    Negotiation

    Yes. I find this stuff awkward but it was fine.


  10.  

    Debt Capital Market Analyst Interview

    Anonymous Interview Candidate in Boston, MA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at Citizens Bank (Boston, MA) in October 2016.

    Interview

    I applied through school. They asked mostly behavioral question. Since I did not have internship experience in finance, they seemed a little bit concerned. The interviewer were nice and friendly. It went pretty well. I found out at the end of the week I didn't make it to second round.

    Interview Questions


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