Citizens Bank Customer Service Representative Interview Questions | Glassdoor

Citizens Bank Customer Service Representative Interview Questions

1 Interview Review

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Helpful (1)  

Customer Service Representative Interview

Anonymous Interview Candidate
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 2 days. I interviewed at Citizens Bank in September 2010.

Interview

Was not offered the initial position that I applied for but they were willing to offer me another interview for a different branch which I declined. They were very willing to assist you in exploring other options within the company.

Interview Questions

  • Tell me a time that you experienced a difficult customer and how you dealt with the situation.   Answer Question
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