Citizens Bank Teller Interview Questions | Glassdoor

Citizens Bank Teller Interview Questions

Updated May 9, 2017
26 Interview Reviews

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Teller Interview

Anonymous Interview Candidate in Philadelphia, PA
No Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at Citizens Bank (Philadelphia, PA) in April 2017.

Interview

First a phone screening and then the manager of the branch set an interview. Normal interview no tricky question, they go over your resume and make questions about it

Interview Questions

Other Interview Reviews for Citizens Bank

  1. Helpful (1)  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Citizens Bank.

    Interview

    Applied and got an email a day letter to set up a phone interview for next day. When the time of the interview comes no call I wait for half hour . the recruiter call 40 minutes later , no excuses not even ask me if I was ready or if I could talk she just start to talk and only ask me 2 questions . Was really unprofessional , change the idea that I had of the company completely

    Interview Questions


  2. Helpful (1)  

    Teller Interview

    Anonymous Employee in Albany, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Citizens Bank (Albany, NY) in April 2016.

    Interview

    Very easy. In the interview they were very into why you want to work for the bank and with customers. You meet with the branch manager first where your being hired at, then you have a second interview (or sometimes they're both there for the first one) with the regional manager.

    Interview Questions

    • Why do you want to work for Citizens Bank?   1 Answer

  3. Helpful (3)  

    Teller Interview

    Anonymous Interview Candidate in Melrose, MA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Citizens Bank (Melrose, MA) in February 2016.

    Interview

    I showed up ten minutes early for the interview. Thirty minutes later the manager finally introduced herself to me. She constantly pronounced my name wrong even after I corrected her. She pretty much just kept asking why I hadn't applied to other banks besides Citizens. She was very negative about everything I had to say.

    Interview Questions


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  5. Helpful (1)  

    Teller Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Citizens Bank (Boston, MA).

    Interview

    I applied for a teller position and the next day i got a call from the branch manager inviting me for an in office interview. i've been interviewed by tha guy and the team supervisor i'm gonna be working with. the interview went smooth and i was comfortable as it was more as a conversational interview. i didn't get an offer for this office but i was called by another branch for another interview as i was referred by that branch manager. the second interview was similar to the first one and he thought i'm over-qualified for a teller position and offered me a universal banker position.

    Interview Questions

    • what is the challenges you had in your previous job? do you prefer to work under a day-to-day supervision or independently?   1 Answer

  6.  

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Citizens Bank.

    Interview

    Questions were all about how good you are with customer service and at selling products to people. The branch manager interviewed me and I got offered the job not long after, you also have to be interviewed through the phone. After passing background check you have two weeks training before you start working in the actual branch.

    Interview Questions

    • Do you have experience with banking?   1 Answer

  7.  

    Teller Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Citizens Bank (Chicago, IL).

    Interview

    It was about a couple week process. A background check, credit check and drug test was required. In addition, there was a pretty simple math test with easy word problems. Easier than the ACTs

    Interview Questions


  8. Helpful (5)  

    Teller Interview

    Anonymous Employee in West Bloomfield, MI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at Citizens Bank (West Bloomfield, MI).

    Interview

    Was asked a few questions over the phone, and then brought in for an in person interview. Lasted around 30 minutes and the questions were relatively straightforward. My interviewer did a really great job setting up what they were looking for for each question.

    Interview Questions

    • Give an example of a time when you helped a customer with any type of question or discrepancy.   Answer Question

  9.  

    Teller Interview

    Anonymous Interview Candidate in Toledo, OH
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Citizens Bank (Toledo, OH) in March 2015.

    Interview

    The process was a phone call first, with questions about my skills and the willingness on hours that I can give them. Next they set me up with a branch manager to interview with. I always like to be early to show my enthusiasm. I am asked questions of things that i have done in my previous job and what i would be willing to do for them. I am always willing to give 110% to my job. Then i thank them for the opportunity to meet with them and wait to hear from them.

    Interview Questions


  10.  

    Teller Interview

    Anonymous Interview Candidate in Plymouth, MA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Citizens Bank (Plymouth, MA) in January 2015.

    Interview

    Very short and precise and to the point. Seemed like they put more emphasis on your resume than getting to know you in person. Interview process seemed very tense and uncomfortable.

    Interview Questions

    • How do you deal with someone in a team that's not pulling their weight.   Answer Question

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