Citizens Bank Teller Interview Questions | Glassdoor

Citizens Bank Teller Interview Questions

Interviews at Citizens Bank

29 Interview Reviews

Experience

Experience
64%
18%
18%

Getting an Interview

Getting an Interview
66%
15%
11%
4
4

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy

 

Teller Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Application

I applied through an employee referral. I interviewed at Citizens Bank.

Interview

Questions were all about how good you are with customer service and at selling products to people. The branch manager interviewed me and I got offered the job not long after, you also have to be interviewed through the phone. After passing background check you have two weeks training before you start working in the actual branch.

Interview Questions

  • Do you have experience with banking?   1 Answer

Other Interview Reviews for Citizens Bank

  1. Helpful (1)  

    Teller Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Citizens Bank (Boston, MA).

    Interview

    I applied for a teller position and the next day i got a call from the branch manager inviting me for an in office interview. i've been interviewed by tha guy and the team supervisor i'm gonna be working with. the interview went smooth and i was comfortable as it was more as a conversational interview. i didn't get an offer for this office but i was called by another branch for another interview as i was referred by that branch manager. the second interview was similar to the first one and he thought i'm over-qualified for a teller position and offered me a universal banker position.

    Interview Questions

    • what is the challenges you had in your previous job? do you prefer to work under a day-to-day supervision or independently?   1 Answer

  2. Helpful (1)  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Citizens Bank.

    Interview

    Applied and got an email a day letter to set up a phone interview for next day. When the time of the interview comes no call I wait for half hour . the recruiter call 40 minutes later , no excuses not even ask me if I was ready or if I could talk she just start to talk and only ask me 2 questions . Was really unprofessional , change the idea that I had of the company completely

    Interview Questions

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  4.  

    Teller Interview

    Anonymous Employee in Arlington, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Citizens Bank (Arlington, MA) in January 2015.

    Interview

    My interview was with the former Teller Manager. He was a fabulous man, very professional and taught me quite a bit. He welcomed me, met with me 1:1 and we just a normal conversation. It was not too formal, but he saw my excitement in entering the banking world and said "you are ready".

    Interview Questions


  5. Helpful (1)  

    Teller Interview

    Anonymous Employee in Albany, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Citizens Bank (Albany, NY) in April 2016.

    Interview

    Very easy. In the interview they were very into why you want to work for the bank and with customers. You meet with the branch manager first where your being hired at, then you have a second interview (or sometimes they're both there for the first one) with the regional manager.

    Interview Questions

    • Why do you want to work for Citizens Bank?   1 Answer

  6.  

    Teller Interview

    Anonymous Interview Candidate in Philadelphia, PA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Citizens Bank (Philadelphia, PA) in April 2017.

    Interview

    First a phone screening and then the manager of the branch set an interview. Normal interview no tricky question, they go over your resume and make questions about it

    Interview Questions


  7. Helpful (3)  

    Teller Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Citizens Bank.

    Interview

    More situational than traditional interview questions. Heavily focused on customer service. Very friendly atmosphere. Small branch in suburbs. Very professional yet friendly. Overall a good experience.

    Interview Questions


  8.  

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Interview

    is was very helpful and they were nice and i got to sit down and eat and they offered my water and i was very relaxed it was a great conversation and i would like o do it again

    Interview Questions

  9.  

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Citizens Bank in April 2010.

    Interview

    First a phone interview. Basic questions about skills, responsibility, detail-oriented abilities. Past work experience. I was referred by a high-up employee so they were probably kinder than usual

    Interview Questions


See What Citizens Bank Employees Are Saying

StarStarStarStarStar     Current Relationship Banker

Pros: “More money less teller work”“More money less teller work” – Full Review

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