The process took 3 weeks. I interviewed at Comcast (Chicago, IL) in Nov 2011
Interview
I apply for comcast thourgh website passed the skill test, got a call for phone interview few question of why was I intrested which lasted about 15min a week later got a call for 1 on 1 interview. The question were pretty simple comcast wants to see if you are mature enough to handle the responbility of being under liltle supervision. I recieve a call a week later asking to come in fill out papers for background check,and drug test
Interview questions [1]
Question 1
what was your reason for applying for this postition
The interview process consisted of practical knowledge and troubleshooting experience. You will be trained on the job, so they really want to see how you think and determine your character.
Interview questions [1]
Question 1
Describe a time you had to think outside the box to solve a problem?
It was easy. There were three other hirers in the room with me taking turns asking queSTIONS. They allowed me time to ask them any questions I had as well and I did.
I applied through an employee referral. The process took 3 months. I interviewed at Comcast (Rohnert Park, CA) in Dec 2018
Interview
During the initial process, I was interviewed over the phone and they asked simple scenario questions. Then, they told me I was going to get another interview but with supervisors. I was interviewed by three supervisors and they also asked scenario question plus behavioral question. The supes were pretty laid back and were awesome to work with.
Interview questions [1]
Question 1
Tell a time when you have a customer who was not happy, how did you handle the situation?