Comcast TELESALES Representative Interview Questions | Glassdoor

Comcast TELESALES Representative Interview Questions

Updated Jan 7, 2017
27 Interview Reviews

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TELESALES Representative Interview

Anonymous Employee
Accepted Offer
Positive Experience

Application

I applied through other source. I interviewed at Comcast.

Interview

They reached out to me to see if I was interested because my resume fit the criteria. Called to set up a phone interview which leads to an actual interview

Interview Questions

Other Interview Reviews for Comcast

  1. Helpful (4)  

    TELESALES Representative Interview

    Anonymous Employee in Alpharetta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Comcast (Alpharetta, GA) in December 2016.

    Interview

    The Hiring and Interview Process was fast and productive. I was called for a phone interview two days after the application and was able to meet with the recruiting managers and supervisors for the position. I was in a room with 20 other candidates who were also interested in the position. Next, you would meet with a supervisor one-on-one in another room and talk more about the position and what you can bring.

    Interview Questions

    • Based on your previous job, what do you think you can bring to Comcast?   Answer Question
    • How would you rate your customer service skills?   Answer Question
    • Are you familiar with Comcast products and services?   Answer Question
  2.  

    TELESALES Representative Interview

    Anonymous Employee in Alpharetta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at Comcast (Alpharetta, GA) in August 2016.

    Interview

    I applied and a recruiter contacted me with an email then a 5 minute phone interview which was pretty easy just going over what your resume says. Then you get the second interview at the Comcast building Got the job offer a week later! They said 48hrs but took a week. Then drug test and background check. The dress code is very casual chicks looked like they were going to the mall!

    Interview Questions

    • Why Comcast? What would you do if a caller says they want to wait to purchase a sale?   Answer Question

    Negotiation

    Haven't got to that phase yet, just passed my drug and background screening but I doubt it

  3.  

    TELESALES Representative Interview

    Anonymous Employee in Alpharetta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 3 weeks. I interviewed at Comcast (Alpharetta, GA) in August 2016.

    Interview

    Pretty much to the point. They ask you questions that most jobs ask. The interviewer were down to earth and straight to the point. Dress attire I wore job ready clothes "dress for success" white button down blk slacks, and black dress shoes.

    Interview Questions

    • Why Comcast?   1 Answer
    • Tell me the difference between telesales and telemarketing?   1 Answer
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  5.  

    TELESALES Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 days. I interviewed at Comcast.

    Interview

    Group interview they break you up to sit with a supervisor to interview, if selected you would get your offer letter within 24 hours of interview as well as background and drug screen.

    Interview Questions

    • Tell me the difference between telesales and telemarketing?   1 Answer

    Negotiation

    No negotiation

  6.  

    TELESALES Representative Interview

    Anonymous Employee in Alpharetta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at Comcast (Alpharetta, GA) in July 2016.

    Interview

    The interview process was pretty straight forward. I was contacted by a recruiter at Manpower, and I had a pre screen phone interview. The recruiter told me that I had passed the phone interview, and that I would be contacted for an in person interview. I was scheduled for an interview three days later. I arrived at the building, and got through security. After that we were interviewed two at a time by a supervisor in a cubicle.

    Interview Questions

    • Tell me about a time that you faced rejection   Answer Question
    • What's the difference between telesales and telemarketing?   1 Answer
  7.  

    TELESALES Representative Interview

    Anonymous Employee in Alpharetta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Comcast (Alpharetta, GA) in June 2016.

    Interview

    The interview Starts with a phone interview then you're called back in for a physical interview. This took about two days. Meet with a supervisor in the department & discuss resume. It's a pretty easy process. Got an offer letter days later via email. Then had to complete background check and drug screen. Started training a month later.

    Interview Questions

    • What is the difference between telesales and telemarketing?   1 Answer
  8.  

    TELESALES Representative Interview

    Anonymous Employee in Alpharetta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at Comcast (Alpharetta, GA).

    Interview

    The interview was great.. we talked like we new each other.. He didn't make me feel nervus at all, i did have to sit down stair with a big group of people to wait to be interviewed.. then walked up some stairs to in another room to continue to wait.. the interview only lasted about 10 min and he did let me no after the interview that i had nothing to worry about i got the job..

    Interview Questions

    • How would you calm down an irrationally customer..   1 Answer
    • Why do u wont to work for comcast   1 Answer
  9.  

    TELESALES Representative Interview

    Anonymous Employee in Alpharetta, GA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Comcast (Alpharetta, GA) in February 2016.

    Interview

    It was a very brief 5 minute interview with a department supervisor..he was pretty friendly..asked a few questions, told me about his experience with comcast, then walked me to the door...

    Interview Questions

  10.  

    TELESALES Representative Interview

    Anonymous Employee in Alpharetta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at Comcast (Alpharetta, GA).

    Interview

    Phone interview went really quick. Just basic questions to make sure the job was a good fit. Information provided about salary, benefits and schedule. Application passed along with a letter of recommendation for in person interview.

    Interview Questions

    • Why do I want to work for Comcast?   1 Answer
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