Convergys Customers Sales and Service Interview Questions | Glassdoor

Convergys Customers Sales and Service Interview Questions

1 Interview Review

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Customers Sales and Service Interview

Anonymous Employee in Lake Mary, FL
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 2 days. I interviewed at Convergys (Lake Mary, FL) in August 2009.

Interview

The interview process was all done over the phone. They called me within 24 hours after applying online and asked the basis questions about customer service. The interviewer was polite and took his time with me.

Interview Questions

  • Most difficult question was to describe a time when you had a difficult customer. How did you handle it?   Answer Question

Negotiation

There was no negotiation.

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