Convergys Customer Service/Sales Interview Questions | Glassdoor

Convergys Customer Service/Sales Interview Questions

3 Interview Reviews

Experience

Experience
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0%
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Getting an Interview

Getting an Interview
66%
33%

Difficulty

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Customer Service/Sales Interview

Anonymous Employee in Denver, CO
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. The process took 2 days. I interviewed at Convergys (Denver, CO) in October 2011.

Interview

Interview Process was with HR

Interview Questions

Other Interview Reviews for Convergys

  1.  

    Customer Service/Sales Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Convergys (Salt Lake City, UT) in July 2011.

    Interview

    Apply for a job online. Unless you have a criminal record or an extremely poor resume, you will be called. The over-the-phone interview was extremely easy. The recidivism rate is high due to the nature of the work and the pay rate so it is not hard to get hired.

    Interview Questions

    • Do you have any sales experience? When I was hired, they did not place a lot of weight on this. I had none.   1 Answer

    Negotiation

    You will get a better pay rate only if you speak French or Spanish or get a raise.


  2. Helpful (1)  

    Customer Service/Sales Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Convergys in August 2011.

    Interview

    I applied online. Within the week I recieved and invitation for an interview. I was offered the job during the interview and I accepted

    Interview Questions

    • When was there a time when you were able to turn a bad customer experience to a good one.   Answer Question
    • Where do you see yourself in five years   1 Answer

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