Convergys Sales Advisor Interview Questions | Glassdoor

Convergys Sales Advisor Interview Questions

2 Interview Reviews

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Sales Advisor Interview

Anonymous Interview Candidate in Hickory, NC
No Offer
Negative Experience
Difficult Interview

Application

I applied online. The process took 4+ weeks. I interviewed at Convergys (Hickory, NC) in April 2013.

Interview

Not advised that I would only have 1 weekend off a month. Several options on shifts available . Lot of information to remember, advised not to write notes in training. Not enough hands on training with computer system that works in training.

Interview Questions

  • Learning new systems an operations to assist customers to 100% ability, Supervisors stating I'm a lier, wouldn't want to be my customer.   1 Answer

Other Interview Reviews for Convergys

  1.  

    Sales Advisor Interview

    Anonymous Employee in Manchester, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4 days. I interviewed at Convergys (Manchester, England (UK)).

    Interview

    Quick call back after an internal referral through the employee referral scheme. After successful completion, I was invited to an assessment day, which lasted about 3-4 hours and included introduction to a company and benefits. Part of the assessment was a role play, which was fairly easy to do after receiving a brief. This was followed by a verbal interview with a different person and was about the work history and questions related to a situational reactions - standard type: what would you do if... After everything, I received the phone call the same day telling me whether I was successful, which sadly isn't a standard these days.

    Interview Questions

    • If the whole team was asked to change to a different campaign, how would you react and how would you communicate those feelings to the rest of the team?   Answer Question

    Negotiation

    There was no negotiation at this stage of the recruitment


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