Convergys Welcome Call Advisor Interview Questions | Glassdoor

Convergys Welcome Call Advisor Interview Questions

2 Interview Reviews

Interview Experience

Interview Experience
100%
0%
0%

Getting an Interview

Getting an Interview
100%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy

2 Candidate Interview Reviews Back to all Interviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty

Helpful (2)  

Welcome Call Advisor Interview

Anonymous Employee in Charlotte, NC
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at Convergys (Charlotte, NC) in November 2014.

Interview

The hiring process took a week. That included application and interview. Upon application review I was contacted and interview time and date were set. Upon arrival you're given a basic maps test then an interview is conducted. After successful completion you're taken to listen to calls with a representative. If interested you are asked to complete welcome package for background check and given info for drug screen.

Interview Questions

  • How important do you think sounding confident is for this position?   Answer Question

Negotiation

There was none. I was told a starting pay of 10.75 and how I would be getting a pay increase of a dollar over a 121 day period.

Other Interview Reviews for Convergys

  1.  

    Welcome Call Advisor Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Convergys (Charlotte, NC) in May 2013.

    Interview

    Lots of testing. Lots of simple tests though that I was actually surprised that people failed, even during the interview.

    Interview Questions

    • N/A -- Most of the questions were pretty much expected.   Answer Question

    Negotiation

    Ask lots of questions, even if you already know the answer already in your mind.

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.