Convergys Wireless Cell Phone Technical Support Interview Questions | Glassdoor

Convergys Wireless Cell Phone Technical Support Interview Questions

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Wireless Cell Phone Technical Support Interview

Anonymous Employee in McKinney, TX
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at Convergys (McKinney, TX) in July 2013.

Interview

submitted application online and the next day got a email to test my computer to make sure it was compatible. Had my interview and she asked about navigation of screen and how to troubleshoot cell phones.

Interview Questions

  • How to navigate between screens, How to verify software on cell phone etc.   Answer Question

Negotiation

I wasn't able to negotiate only paid 9 pre hour I accpeted

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