Costa Barista Interview Questions | Glassdoor

Find jobs for Barista

Costa Barista Interview Questions

Interviews at Costa

114 Interview Reviews

Experience

Experience
66%
17%
17%

Getting an Interview

Getting an Interview
46%
39%
6%
5
2
1
1

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy

 

Barista Interview

Anonymous Interview Candidate in Los Angeles, CA
Declined Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at Costa (Los Angeles, CA) in March 2014.

Interview

Saw the post online and called in the store I wanted to work for for more hiring information. The manager was very nice and interviewed me within the next day. Questions mainly included typical behavioral questions.

Interview Questions

  • How do you direct our customer to XXX Avenue from here?   Answer Question

Other Interview Reviews for Costa

  1. Helpful (6)  

    Barista Interview

    Anonymous Employee
    Accepted Offer

    Interview

    Saw the post online and called in the store I wanted to work for for more hiring information. The manager was very nice and interviewed me within the next day. Questions mainly included typical behavioral questions.

    Interview Questions

    • How do you direct our customer to XXX Avenue from here?   1 Answer

    Negotiation

    Not much because this is a part-time job.


  2.  

    Barista Interview

    Anonymous Employee in Southampton, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Costa (Southampton, England (UK)) in July 2017.

    Interview

    Handed CV into store, phone call the next day asking for an interview. Was offered a trial shift within 10 minutes of meeting manager. Manager was very easy going and friendly, was eager to find out more about my personality and what I could bring to their team.

    Interview Questions

  3.  

    Barista Interview

    Anonymous Interview Candidate in Hailsham, England (UK)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Costa (Hailsham, England (UK)) in October 2017.

    Interview

    Handed my CV in directly. Nearly a week later they replied via Email that I'd get an interview and mini-trial shift.

    So I wore my appropriate clothing, all of the important things to be prepared to ask and answer for the interview in mind, but it turned out to be a very informal interview. The manager simply asked me what my availability was. Aside from a couple of insignificant things, that was the extent of the interview. In a way it was a relief, but it was also disappointing as I didn't get to show off the answers I'd prepared for common interview questions.

    Anyway, I was quickly shown to the cafe floor and one of the workers basically helped me for the shift which lasted about 45 minutes. Even as someone with (sadly) absolutely no work experience, I can say the shift was fairly straightforward. I was shown the basic draining and dishwasher usage, cleaning tables and collecting finished trays, and the main difficulty, interacting with customers and getting to grips with the cash register. It seemed to make sense, but I couldn't exactly pick it up straight away. The workers were very nice about it and didn't expect me to get a hang of it right away. And of course, I didn't do any drink preparation.

    I did find it quite enjoyable I suppose. It was a good experience, but I don't think the manager took much of an opportunity to see if I was a good candidate. I'm sure she was watching my customer service but that was never going to impress her as I've never done it before. I'm sure that people with experience applied, so my chances of getting the job were slim. The manager replied via Email to tell me that I hadn't been successful in the same afternoon after the morning I had the trial. This was honestly a bit gutting as it was clear she didn't even have to think about it for long at all. It came down to my lack of experience, I'm sure. I'm a little bitter about it, but I have to say it was a "positive experience".

    TL;DR: Very informal, quick and easy interview, it was all about the trial shift.

    Interview Questions


  4.  

    Barista Interview

    Anonymous Interview Candidate in Newtownabbey, Northern Ireland (UK)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at Costa (Newtownabbey, Northern Ireland (UK)) in October 2017.

    Interview

    I emailed my CV to Costa after seeing an advert online, and I heard back after 5 days inviting me for an interview which I attended 3 days after. It was at a table set up in the corner of the busy, noisy cafe with two members of staff, the manager and assistant/deputy manager (?). It was quite relaxed and casual, with an informal style of questions being read from the booklet in front of them. I noticed that there were no scenario based questions and my responses were not written down, although this is not always common.

    Interview Questions

    • What is your biggest strength and your biggest weakness?   1 Answer
    • Tell us about a time when you went above and beyond to serve a customer.   1 Answer

  5. Helpful (3)  

    Barista Interview

    Anonymous Employee in Grantham, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Costa (Grantham, England (UK)) in November 2015.

    Interview

    I applied online, received a call a few weeks later asking if I was still interested and invited me in for an interview. It was with the manager and assistant manager, it was very informal as it was just at a table in the store. They're very focused on team work, asked about my previous work experience. At the end of the shift I was invited for a trial shift the following week.

    Interview Questions


  6.  

    Barista Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Costa (London, England (UK)) in April 2017.

    Interview

    It was a 5 min convo and a trial in which i got the job instantly without the manager getting to know me. it was quite rushed and not very good,

    Interview Questions


  7.  

    Barista Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Costa.

    Interview

    Casual interview sat in shop amongst customers, easy questions on experience, and some others you would have to think about before eg. 3 words your best friend would describe you? Very casual just be happy and friendly, be honest about your experience, after interview you fill out forms general stuff allergies etc sign contract get uniform. obviously be presentable don't have to be overly formal no need for a pencil skirt or full on suit.. Manager has to run everything by the area manager as they do with everything to do with anything that goes on then they usually get back to you a day or so after

    Interview Questions

    • how would your best friend describe you in 3 words   1 Answer
  8. Helpful (1)  

    Barista Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 5 days. I interviewed at Costa in November 2017.

    Interview

    I was interviewed by the store manager, in the store. The interview was fairly relaxed. He first asked me about myself and my previous job, he then went on to ask 8 to 10 ‘tell me a time when’ questions and finished by asking around 6 scenario questions to see when your customer service would be like. Overall the interview only took about 15 minuets and at the end he arranged for me to come in to the store 2 days later for a 2 hour trial, I hear if I got the job or not today!

    Interview Questions


  9.  

    Barista Interview

    Anonymous Employee in Watford, East of England, England (UK)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Costa (Watford, East of England, England (UK)) in October 2017.

    Interview

    I took my CV in and was interviewed on the spot. The store manager happened to be in and took me to one side. I had a trial shift the next day.

    Interview Questions

    • Where is your surname from? (My surname obviously isn't English).   1 Answer

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.