Costa Coffee Interview Questions | Glassdoor

Costa Coffee Interview Questions

Updated Apr 15, 2017
91 Interview Reviews

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  1. Helpful (1)  

    Barista Interview

    Anonymous Employee
    Accepted Offer

    Interview

    Saw the post online and called in the store I wanted to work for for more hiring information. The manager was very nice and interviewed me within the next day. Questions mainly included typical behavioral questions.

    Interview Questions

    • How do you direct our customer to XXX Avenue from here?   1 Answer

    Negotiation

    Not much because this is a part-time job.


  2.  

    Barista Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Costa Coffee (Los Angeles, CA) in March 2014.

    Interview

    Saw the post online and called in the store I wanted to work for for more hiring information. The manager was very nice and interviewed me within the next day. Questions mainly included typical behavioral questions.

    Interview Questions

    • How do you direct our customer to XXX Avenue from here?   Answer Question

  3.  

    Barista Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Costa Coffee in April 2017.

    Interview

    The email for my local branch was given with the online job advert. I sent them my CV and the next day they called and arranged an interview for later that week. The whole process took less than a week and I was offered the position the day after my interview.

    Interview Questions


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Barista Interview

    Anonymous Employee in Wellingborough, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Costa Coffee (Wellingborough, England (UK)).

    Interview

    Handed in my CV in person. I then received a call the next day with questions of what shift patterns I am looking for and then was called in for an interview. After completing the interview I was contacted within 1 week to say that I am being offered the position.

    Interview Questions


  6.  

    Barista Interview

    Anonymous Employee in Edinburgh, Scotland (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Costa Coffee (Edinburgh, Scotland (UK)) in February 2017.

    Interview

    It was very casual, the woman interviewing me was so nice. I found the ad on facebook so had already messaged her on that before the interview. It was so casual I actually forgot it was an interview, we were just laughing away and she spoke for basically the whole first half about her new store and how excited she was. She explained that they're to do interviews differently now and are to follow a sheet so everyone gets the same experience, and I was the first to try it. So she told me about herself and about her new store and everything. Then I got asked a few questions, had to show my passport and tell my availability then we were done. It was super easy and I was actually kind of sad when it was over weirdly, it was just a fun chat with a few questions inbetween. Then I got an OJE a few days later so I went in for 2 hours to have a go at making shots with the coffee machine, working the till and clearing the tables and dishes. She then got back to me within a couple days saying I had the job if I wanted it.

    Interview Questions

    • Tell me a bit about yourself.   Answer Question
    • Tell me about a time...
      1 - When you worked as part of a team to meet a goal.
      2 - You worked around an obstacle.
      3 - You worked hard to achieve something/were proud of your academic achievements.
      4 - You had to deal with a difficult customer, and how you dealt with them.
      5 - You changed the way you worked to make it easier.  
      1 Answer
    • Do you prefer working independently or as a group?   1 Answer
    • What days are you available to work.   1 Answer

  7.  

    Barista Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Costa Coffee (London, England (UK)) in February 2017.

    Interview

    New store opening, emailed CV and they invited my to interview. Interview was very informal, around 30 minute chat with area manager - very pleasant guy! Spoke about my experience and other aspects.

    Interview Questions


  8.  

    Barista Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Costa Coffee.

    Interview

    Applied in store and got called in for an interview the next week. Very straight forward interview process. Questions were standard customer related, but also emphasis on team work and personality type. How well do you fit into the team? Overall easy.

    Interview Questions


  9.  

    Team Member Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at Costa Coffee.

    Interview

    The interview was very pleasant, the manager that interviewed me was kind and asked questions about my work experience. She advised on what clothes to wear, what amount of makeup is appropriate etc. (it was my first ever interview so I looked hideous and didn't know how to dress professionally). Overall definitely not a stressful experience.

    Interview Questions

    • What is your experience in making coffee, have you worked in a coffee shop before   Answer Question

  10.  

    Barista Costa Coffee Interview

    Anonymous Interview Candidate in Leicester, England (UK)
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Costa Coffee (Leicester, England (UK)) in October 2016.

    Interview

    They call you in for a 1-1.5-hour unpaid trial shift. Before starting that, they make you sign an agreement that you agree on not getting paid, plus you are required to add details of a next-of-kin as contact person.

    Interview Questions


  11.  

    Barista Interview

    Anonymous Interview Candidate in Dublin, Co. Dublin (Ireland)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Costa Coffee (Dublin, Co. Dublin (Ireland)) in October 2016.

    Interview

    I gave a cv in and I got a call a few weeks later. I was interviewed in the shop which was a bit noisy and disturbing. The manager was very nice and friendly. The questions were basic and some situation questions which had an obvious answer. Had a nice talk. It lasted for about 20 minutes.

    Interview Questions

    • Tell me about yourself
      When you gave good/bad customer service
      When you got good/bad customer service
      What can you add to our team
      Your greatest weakness/strength  
      Answer Question

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