Countrywide Home Loans Customer Service Team Leader Interview Questions | Glassdoor

Countrywide Home Loans Customer Service Team Leader Interview Questions

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Customer Service Team Leader Interview

Anonymous Employee in Fort Worth, TX
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied through a recruiter. The process took 2 weeks. I interviewed at Countrywide Home Loans (Fort Worth, TX) in June 2009.

Interview

I had a panel interview, consisting of six managers and one HR representative. Overall the interview comprised of behavioral questions with a few management questions thrown in there.

Interview Questions

  • Have you delt with a difficult customer before? If so how did you handle the situation?   Answer Question
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