DIRECTV Customer Service Representative BGI Interview Questions | Glassdoor

DIRECTV Customer Service Representative BGI Interview Questions

2 Interview Reviews

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Customer Service Representative BGI Interview

Anonymous Employee in Huntington, WV
Accepted Offer
Negative Experience
Average Interview

Application

I applied online. The process took a week. I interviewed at DIRECTV (Huntington, WV) in August 2013.

Interview

Applied online, received a call a did a quick phone interview (more of a screening process), interviewed on site, tour of the facility (they lure you in with a fancy cafeteria, gym, shower room, and break rooms), brief skills review on computer at the call center, had a job offer the next day

Interview Questions

  • Tell me about a time you had to deal with a difficult customer.   Answer Question

Other Interview Reviews for DIRECTV

  1.  

    Customer Service Representative BGI Interview

    Anonymous Interview Candidate in Tulsa, OK
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at DIRECTV (Tulsa, OK) in July 2010.

    Interview

    First, it started by me filling out the online application. Followed by the questionnaire. Then I received a phone call the next day for a formal interview. The office was nice, and quaint. The lady that I had the interview with, was very polite.


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