DISH Field Service Manager Interview Questions | Glassdoor

DISH Field Service Manager Interview Questions

14 Interview Reviews

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Helpful (1)  

Field Service Manager Interview

Anonymous Employee
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 5+ weeks. I interviewed at DISH.

Interview

apply online, 2 online assessment tests. initial phone interview. live interview with operations manager includes 2 assessment tests, one being the wonderlic. live interview with general manager and regional hr director. live interview with regional operations manager. phone interview with northeast director. all in all, took over 5 weeks.

Interview Questions

  • What was the hardest decision you've ever had to make as a manager?   Answer Question

Other Interview Reviews for DISH

  1. Helpful (3)  

    Field Service Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at DISH in September 2015.

    Interview

    Applied through the Dish Network Website and was contacted a day later to set up a phone interview with a recruiter. I spoke with the recruiter for close to an hour about two potential positions as well as standard interview questions about my past work experience. The recruiter was polite and personable until he made a racist statement. He described how one of the functions of a Field Service Manager was to ensure security of company equipment because "some of the neighborhoods are pretty dark" and he did not mean a lack of adequate street lights.

    After the phone screen, I had to complete a personality/math skills test online before being sent to interview in person with an Operations Manager who asked two other Field Service Managers to sit in. They asked standard interview questions and then went on to describe the realities of the job itself ie long hours, open ended shifts, high occurrence of having to fire people.

    I never heard anything back from the recruiter after my interview.

    Interview Questions


  2.  

    Field Service Manager Interview

    Anonymous Employee in Chesapeake, VA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3+ months. I interviewed at DISH (Chesapeake, VA).

    Interview

    Takes a long time. Had 4 phone interviews and 1 in person interview. then heard nothing for week until they called and gave me a bunch of information and told me to get a drug test. then I was called again and asked if I still was interested in the position.

    Interview Questions

    • Why do you want to work for Dish and what have you failed at in your last jib   Answer Question

    Negotiation

    there is no negotiation. its either take it or leave it.


  3. Helpful (1)  

    Field Service Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at DISH in October 2014.

    Interview

    Phone interview with corporate HR. Then online assessment tests. Then face to face meeting with operations manager. Interview was very basic. Then a ton more online assessments. The interview was fine - this is where they will tell you that they expect you to work 16 hour days. I wanted to run midway through the interview!

    Interview Questions

    • Very basic interview questions. My interviewer was not very polished in his interviewing skills.   Answer Question

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  5. Helpful (1)  

    Field Service Manager Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at DISH.

    Interview

    Great communication up until the actual interview at which point it should have been a red flag that it took 2 hours to find someone to interview me. The phone interview was not difficult and they communicate very well. At the oral interview was asked multiple questions that follow the standard what issue you had, how you handled it, and what you would have done differently. Stay calm you probably have more experience and ability to do the job than you may believe.

    Interview Questions

    • You will be asked multiple questions concerning how you deal with a problem. This is because the company is riddled with them. You will be expected to make up for all of the short comings of the dispatch system, management, and customer service. Stay calm your answer can be a problem you had in regular life events not just work experience.   Answer Question

    Negotiation

    No negotiation even if you work twice as hard as other people you will still get the same salary.


  6. Helpful (1)  

    Field Service Manager Interview

    Anonymous Interview Candidate in Evansville, IN
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at DISH (Evansville, IN) in October 2012.

    Interview

    Called by recruiter, pay was way low. Beware. You have take a lot of assesments which have little bearing on related job duties. A lot of interviews , it seems a lot of people need something to do so they have them join in on the interviewing process. Trust me , dish is not the the best in their game for a reason. It's all starts with their hiring process. The recruiter was very very misleading and unprofessional. The work life balance, stated by every discussed, 6am to when the last installer gets back. While your making 39k to 42k, your installers are pulling 14$ to 19$. Do the math.

    Interview Questions


  7. Helpful (1)  

    Field Service Manager Interview

    Anonymous Employee in Sanford, NC
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at DISH (Sanford, NC) in October 2012.

    Interview

    I had 3 face-to-face interviews and 1 phone interview. Several computer tests or evaluations on how to handle situations. I was lied to by the recruiter, and the 3 face-to-face interviewers. I was told that I would only work 4-10 hour days with some overtime. After I started, I was told that I needed to work a minimum of 55 hour per week. This works out to 14 hour days.

    Interview Questions

    • None. The company states they are looking for leaders who think outside the box. The reality is they are targeting retired military because Dish thinks they will follow direction from upper management without asking questions.   Answer Question

    Negotiation

    Non-negotialble; take it or leave it. The $7,500 annual bonus is virtually unattainable.


  8.  

    Field Service Manager Interview

    Anonymous Employee in Vancouver, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at DISH (Vancouver, WA) in October 2012.

    Interview

    apply online took online assessment then called for inbox assessment done at office. then interviews with GM and OM then interview via phone with regional director and HR.

    Interview Questions

    Negotiation

    no pay is based on corporate pay scale.


  9.  

    Field Service Manager Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at DISH (Seattle, WA) in August 2012.

    Interview

    Online application, phone contact with recruiter, phone interview with HR, face to face interview with Operations Manager and GM, Face to Face interview with Regional Manager, then finally a phone interview with the regional director

    Interview Questions

    • Most questions were based on sales and how to increase metrics   Answer Question

  10.  

    Field Service Manager Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6+ months. I interviewed at DISH (Dallas, TX) in June 2011.

    Interview

    6 months of interviews and tests. Seemed very unorganized. Many phone interviews. Tests. It was easy but took a long time.

    Interview Questions

    Negotiation

    It was easy. They wouldn't move on the salary though.


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