DISH Interview Questions | Glassdoor

DISH Interview Questions

Updated May 29, 2017
878 Interview Reviews

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Candidate Interview Reviews

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  1. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at DISH (Phoenix, AZ) in March 2017.

    Interview

    Applied online, phone interview the next day, and in-person after that. I was more than qualified for the job, and aced the interview, but no offer. I saw red flags when the interviewer had me wait in the lobby 15 mins before finally appearing, never smiled, asked basic-level interview questions we've all heard before, and took forever to write down responses. The guy acted like he'd rather be somewhere else. The whole interview dragged on for an hour.

    No loss, starting pay of 13.50 is a joke and what helpdesk techs were making 20 years ago.
    Just another revolving-door call center that pays barely minimum wage.

    Interview Questions

    • Tell me a time you went above and beyond blah blah blah.. usual lame questions.   Answer Question

  2.  

    Sales Representative Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3 days. I interviewed at DISH in March 2017.

    Interview

    Whew, where do I begin. The interview starts with 2 men. Okay they don't intimidate you as much as the third guy. As if you cannot do the job. Fine, whatever. After being talked down to I no longer wanted the position.

    Interview Questions

    • Are you comfotable with telling someone to call their mother, father, sister, grandmother or friends to get the money to sign up for the service?   Answer Question
    • How do you take rejection?   Answer Question
    • How much money would you attempt to make?   Answer Question
    • Pick anything in the room and try to sell it to me!   Answer Question

  3.  

    Operations Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at DISH in March 2017.

    Interview

    apply online -> online assessments -> go in for assessments/interviews with managers -> didnt get past this point.
    i asked about the many poor reviews about the company and the complaints regarding the way the company treated their employees. I got an answer about the majority of the complaints being from lower level employees and that morale would be low given their job description. take that as you will... other than that pretty nice people

    Interview Questions


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  5.  

    Inside Sales Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at DISH (Denver, CO) in March 2017.

    Interview

    Online application, followed by an online assessment. Then there was a phone interview which was roughly 30 mins, sort of a getting to know you call. The in-person interview took about an hour. It was great! They do focus on the STAR format for the questions. Great experience!

    Interview Questions

    • Describe an example of a time when you set goals for yourself in a previous position.   Answer Question

  6.  

    Field Service Technician Interview

    Anonymous Employee in Wilmington, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at DISH (Wilmington, NC).

    Interview

    It was a timely process about 1 month. The process was excellent, the interviews were laid back and thorough. Very positive. The managers are all helpful and try to teach you so you can be successful. They also sent me to nashville TN for 2 weeks to get my certification.

    Interview Questions


  7. Helpful (1)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at DISH.

    Interview

    Pretty laid back interview. Lots of questions about ability to multitask. Was given a tour of the site and was explained what each area was for. Made a stop by a picture that informed us about the possibilities of moving up.

    Interview Questions

    • What was one of the hardest situations in where you had to say no to someone?   Answer Question

  8. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Employee in Hilliard, OH
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at DISH (Hilliard, OH) in February 2017.

    Interview

    I applied online and received a call 2 days later to set up phone interview for 2 days after that. At the end of phone interview a face to face interview was scheduled for 2 days later. Just had interview and job was offered after the interview. The interviewer was very informative about the company. After the interview received tour of facility. Everyone was very friendly.

    Interview Questions

    • Describe a situation where you dealt with an upset customer and how you resolved it.   1 Answer

  9. Helpful (2)  

    Manager Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at DISH (New York, NY) in February 2017.

    Interview

    Feedback is in chronological order.
    I applied to a role in pricing team. The HR recruiter called me back after and reviewed my resume then decided I should interview for another job. I thought this was odd, but dismissed it as a red flag because I thought it would give me two shots to join Dish. At this time I was asked to take an online quiz consisting of Math and English questions – and I was told that this would be the only quiz that I would have to take. Test are not my favorite form of assessment as it doesn’t add dimension to the value that I might bring to the company. The HR recruiter said my resume would be socialize to the hiring manager and then if I was selected they would give me further details of next steps. The HR recruiter got back to me and said that they wanted to meet for 4 hours. The plan was to meet with 4 people for 30 minutes and then take two more tests. I was pretty turned off that this point because I remember the HR recruiter mentioning that my first quiz would be the only assessment. I did my research on the people that I was going to meet and did my best preparation. On the day of the interview, the office location was in a nice area and the actual work spaces seemed nice as well. I was greeted by the person who the HR person had identified. I then met with the four people of which one was the hiring manager, two where senior leaders in the organization and one was a colleague. All of them where very nice. However the hiring manager was distracted and dismissive once I answered a question regarding product knowledge that was not at the level that was required (proficient vs expert). This was not even the role I had originally applied for so I thought it was unfair to be rejected for something I really didn’t sign up for. All of the individuals stressed how you constantly have to do roles that are not within the role requirements. I think I was fine with that but I question how far outside your scope do you have to accept responsibilities and it is to set you up for failure if you don’t successfully accomplish the task. When I was done with the interviews I was taken to an office to complete two tests (Wunderlick and some other one). I didn’t prepare for them, I don’t know if you can. My eyes glazed over. They give you a note that says your tests scores will not be shared and there are also additional requirements if you make it past this milestone. The person who initiated the test for me informed me that I would hear back in two weeks. I finished my tests and left. Sent the thank you notes. After the interview I wanted to learn more about the company culture as this is important to me. When I Googled “Is Dish a good company to work for” the 4th article down was “Dish Network rated as worst company to work for in America for 2nd straight year.” I read the article and I can begin to fill in the blanks as to why. The company seems very rigid. I waited the two weeks, did circled back with the HR recruiter and she replied with a templated rejection note – encouraging me to continue applying for other roles. I responded inquiring if there was a possibility with the original role that I had applied for and she never wrote me. All rejection sucks, but I’m glad I didn’t get this role. The lack of transparency in this company would not have been a match. I hope sharing my story helps someone else in their path.

    Interview Questions

    • Are you ok doing work that is not in your job description?   Answer Question

  10.  

    Network Interview

    Anonymous Interview Candidate in Statesville, NC
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at DISH (Statesville, NC) in February 2017.

    Interview

    After filling out an application I received a random phone call for a phone interview. After I was scheduled for a face to face interview and told yo contact the person who conducted the phone interview with for the next step. He scheduled the drug test and every thing else. The whole process was a joke as long as you act like you have the job and do a little research so you can ask them questions before the give you the information and make them answer your questions you'll get the job

    Interview Questions

    • All questions where situational. What was the hardest problem you had to face and how did you fix it.   Answer Question
    • Name a time when you noticed s problem with something and how did you solve it?   Answer Question
    • Name a time when you had a difficult customer and how did you handle it.   Answer Question
    • Name a time when you went above and beyond for a customer   Answer Question

    Reasons for Declining

    Training was 14 hours away for two weeks and I could leave my children that far since I'm a single parent


  11. Helpful (1)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Applied online
    Called for interview. Asked basic customer service questions and scenarios of what you did. Took a tour of facility. Waited a couple of minutes. After was offered the job. Took background check. After gave me my startbday for training

    Interview Questions

    • What customer service experience do you have?
      How do you handle stress?
      What is your past job experiences  
      Answer Question

See What DISH Employees Are Saying

Star Star Star Star Star   Current Senior Analyst Developer in Englewood, CO

Pros: “New technologies.. Fast paced.. Agile environment.. Always on top notch while trying to implement new technologies and new ideas by management”“New technologies.. Fast paced.. Agile environment.. Always on top notch while trying to implement new technologies and new ideas by management” – Full Review

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