Elder-Beerman Stores Interview Question: Define customer service in yo... | Glassdoor

Interview Question

Sales Associate Interview

Define customer service in your own words.

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Interview Answer

1 Answer

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To me, customer service is about being the best representation of the company you can be. That could be before, during, or after the purchase is made. It is assisting and guiding the customer to not only find the exact product that fits his/her needs, but that also fits the company's.

Interview Candidate on Jul 22, 2015

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