Dell Technologies Senior Technician, Technical Support Interview Questions | Glassdoor

Dell Technologies Senior Technician, Technical Support Interview Questions

Interviews at Dell Technologies

1 Interview Review

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Senior Technician, Technical Support Interview

Anonymous Employee in Oklahoma City, OK
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2 weeks. I interviewed at Dell Technologies (Oklahoma City, OK) in September 2019.

Interview

The process took 14 days. I was given a phone interview which lasted about 30-40 minutes. I was asked about prior customer service experience as well as a troubleshooting thought process analysis.

Interview Questions

  • A customer powers on their computer. The fans spin for a brief moment, then it shuts off. What steps would you take to solve this issue?   2 Answers
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