Delta Air Lines Interview Questions | Glassdoor

Delta Air Lines Interview Questions

Updated Sep 22, 2017
1,717 Interview Reviews

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  1.  

    Flight Attendant Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Delta Air Lines.

    Interview

    Great process, the practice interview was very helpful in getting prepared. Didn't get offered position after the video interview. Anyone know the process on reapplying again? Time line? Reconsideration? Contact? Thanks!

    Interview Questions

    • Describe a time you had to readjust work priorities & the outcome.   Answer Question

  2. Helpful (1)  

    Flight Attendant Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Delta Air Lines.

    Interview

    I found the video interview to be a little awkward. I understand the reasoning behind it but I just think it's something I need to work on in order to get considered for the position.

    Interview Questions

    • During your pre-flight checks you discover you don't have enough service items to service each customer during the flight, what would you do in that situation?   6 Answers
  3.  

    Flight Attendant Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Interview

    Application system had a lot of flaws. People being timed out. Computer problems galore. Multiple emails stating the same things leaving everyone to wonder what is going on. Truly wish they would have fix it

    Interview Questions


  4. Helpful (34)  

    Customer Service Agent (Ready Reserve) Interview

    Anonymous Interview Candidate in Milwaukee, WI
    No Offer
    Positive Experience

    Application

    I applied online. I interviewed at Delta Air Lines (Milwaukee, WI).

    Interview

    As described, I was invited to perform a video interview, then asked to do a face to face interview. This second interview is taking place at the airport I would be working at, should I be offered and accept a position with the company.

    Interview Questions

    • Give an example of a choice you made to go above and beyond what was expected of you to satisfy a customer or client's needs. What was the situation? What actions did you take, and what were the results?   Answer Question
    • Describe a time when you had to deal with someone who was difficult, upset, or distressed. What was the situation? What actions did you take, and what were the results?   Answer Question
    • Describe a time when you had to work as a part of a team to accomplish a task or goal. What was the situation? What was your role? What actions did you take and what were the results?   Answer Question
    • Give an example of a time where you were in a high stress or high pressure situation. What was the situation What actions did you take and what were the results?   Answer Question

  5.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 3+ weeks. I interviewed at Delta Air Lines.

    Interview

    Good experience but no room for growth. Interviewed in 2013, was asked to sell something in the room. And then took a tour at the call center. Drug test, called former employers and offer was presented. Great benefits if u love to travel

    Interview Questions


  6. Helpful (3)  

    Customer Service Representative/Agent Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Delta Air Lines (New York, NY).

    Interview

    Applied for the CSA ready reserve position at JFK first week of August 2017. A week later, received email for the online interview from HireVue. Complete and submit your video interview within 24 to 48 hours of receiving the invitation, this is very crucial!!! Received an email for the invitation to face to face interview on 8/21. Again, very crucial you respond to their emails as soon as possible! Spots fill up quickly. Guarantee your best shot by staying on top of your email daily throughout the whole process. Face to face interview was conducted a few days later. During the face to face interview you along with your fellow applicants, will be introduced to the hiring team. Short video presentation, followed by you introducing yourself and then they interview people one by one. The questions are exactly the same from those taken from the HireVue interview. These questions are the 6 most common ones you can find from reading any one of reviews that other people have also posted. Just give them the same answers, make sure to smile, make eye contact and standout. Plowing all those things you will then be taken into another room to fill out additional paperwork. This is the point that you can have a quick breath of relief as this means Delta has decided to move forward with you in the interview process. You're basically hired upon approval of background checks, physical agility test and a drug screening. Whole process from beginning to end took about 3 weeks.

    Interview Questions


  7.  

    Customer Service Agent Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Delta Air Lines (New York, NY).

    Interview

    filled out the application. Got an email back to do a video interview. Wasn't really comfortable because I've never done it before so I said hey, what the heck! long story short, I didn't get a call back

  8. Helpful (2)  

    Delta Flight Attendant Interview

    Anonymous Interview Candidate in West New York, NJ
    No Offer
    Positive Experience
    Easy Interview

    Application

    The process took 4 days. I interviewed at Delta Air Lines (West New York, NJ) in September 2017.

    Interview

    Did the standard application online on a Thursday. That following Friday I had an invitation to do an assessment. On Monday, i got an email to do the video interview. That very evening I did the interview. It is indeed STAR format, only got 6 questions. Read up on here. It really helps. Two hours after my submission I got an email to schedule a phone interview. That's as far as I have gotten. Anyone have any suggestions moving forward?

    Interview Questions

    • Tell me about a time when you had to change your priorities at work at a moments instance   3 Answers

  9.  

    Passenger Service Agent Interview

    Anonymous Interview Candidate in Wichita, KS
    No Offer
    Positive Experience
    Easy Interview

    Application

    The process took 3 days. I interviewed at Delta Air Lines (Wichita, KS).

    Interview

    I received email to do a virtual interview. It was 7 questions and very easy. They even let you practice and during the interview for each question they gave you 3 attempts. Once submitted if all looks good they will email or call you for further steps

    Interview Questions


  10.  

    Customer Experience Associate Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Delta Air Lines (Atlanta, GA) in September 2017.

    Interview

    Group setting . Describe what connect means to you . Then get a formal interview and have to sell or offer skymiles credit card. They may ask about new delta one seating and offers.

    Interview Questions


See What Delta Air Lines Employees Are Saying

StarStarStarStarStar   Former Anonymous Employee in San Diego, CA

Pros: “They reward employees for their hard work with monthly bonuses and yearly profit sharing. Awesome job to be able to see the world for free. Flying free is the best! Lots of opportunity...”“They reward employees for their hard work with monthly bonuses and yearly profit sharing. Awesome job to be able to see the world for free. Flying free is the best! Lots of opportunity for growth if your willing to move. Also, lots of organization within the company to become a part of if you desire.” – Full Review

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