Delta Air Lines Ramp Agent Interview Questions | Glassdoor

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Delta Air Lines Ramp Agent Interview Questions

Interviews at Delta Air Lines

33 Interview Reviews

Experience

Experience
85%
15%
0%

Getting an Interview

Getting an Interview
91%
6%
3%

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy

 

Ramp Agent Interview

Anonymous Employee in Roanoke, VA
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied through an employee referral. The process took 1 day. I interviewed at Delta Air Lines (Roanoke, VA).

Interview

Interview was full of false information and manager was highly unprofessional.

Interview Questions

  • Are you willing to cover open shifts at a short moment's notice?   1 Answer

Other Interview Reviews for Delta Air Lines

  1.  

    Ramp Agent Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Delta Air Lines in June 2010.

    Interview

    Applied online and uploaded resume. Heard back from Delta for a phone interview. I was not prepared for the interview. They were very kind and pleasant to speak with. They asked customer service questions like Tell me a time when....., How do you handle......, What is customer service.... etc. I was nervous and froze! They gentleman I spoke with was really kind anyways.

    Interview Questions

    • Tell me a time when you had a difficult customer and how you handled it?   1 Answer

  2. Helpful (10)  

    Ramp Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Delta Air Lines in January 2014.

    Interview

    I found the job posting on craigslist and it took me to the delta website. The application was kind of long but nothing out of the ordinary. A few days after I had filled it out, I got a call to go in for a group interview. Once we all met in a cafe, we went up to a conference room where the interviewer told us all about the job. I had read the other reviews on this site and expected a long interview with lots of questions, especially about safety, so I was very prepared. However, the interviewer went around the room and only asked us one question. I answered in more detail than most of the other people and after a few more facts about the job, the interviewer thanked us for coming in. The next day I got a call offering me a job. I think the process was different from most ramp agent interviews because I am working at a very small airport, but I can't be certain that is it.

    Interview Questions

    • The one question asked was "What makes you want to work for Delta?"   1 Answer
  3. Helpful (18)  

    Ramp Agent Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Delta Air Lines (Houston, TX) in February 2014.

    Interview

    I never post things like this, but I figured I would because of my satisfaction overall with the entire process. I applied online not too long ago and received a phone call from an unknown number 2 days later (missed it) and looked up a number to call back. I was interviewed by phone immediately when I called back and it was a very pleasant experience. 3 days later I received an email to call a recruiter for my f2f appointment. After this was done, I was in the office interviewing 2 days later and offered a Conditional Job Offer. After filling out lots of paperwork (typical for an airline job) I was then told to get my drug testing, physical agility test, and hearing test done by the following day. Overall it has been a really smooth experience.

    Interview Questions

    • Even though this position requires limited contact with customers, how can you strive to ensure that you make a positive impact on them?   Answer Question

  4. Helpful (1)  

    Ramp Agent Interview

    Anonymous Interview Candidate in Jamaica, NY
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Delta Air Lines (Jamaica, NY) in September 2010.

    Interview

    I had originally worked for Delta for about 2 and a half years until an injury forced me to look for a new line of work. Once my injury healed and the job was complete, I reapplied for Delta again. I submitted a new application and I would say after about a month I was called for the interview. The interviewer was very attentive and curious about the work I did after I had first left Delta. By the end of the interview, she couldn't see a reason not to hire me back. Unfortunately, job I held before hand had required me to leave the country for a certain amount of time and because of that small detail, I was not extended an offer. Aside from that, it was a valuable learning experience.

    Interview Questions

    • Tell me about a time you had to make an important decision.   Answer Question
    • Have you ever had any difficulties with coworkers? If so, how did you handle it?   Answer Question

  5.  

    Ramp Agent Interview

    Anonymous Employee in Baltimore, MD
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Delta Air Lines (Baltimore, MD) in May 2011.

    Interview

    Phone interview is very informal and a great way to make a first impression.
    Be yourself it is one of the best ways for the interviewer to find out if they are able to work with you.
    The first 1:1 interview will be with a shift/hiring manager and is typically a good way to get information about the position.
    The second 1:1 interview is with another manager elsewhere, and is your primarily formal interview.

    Interview Questions

    • Are you able to lift upto 70 pounds without assistance on a regular basis?   1 Answer
    • Can you work mandatory overtime if presented to you regularly?   1 Answer

    Negotiation

    There is no negotiation.


  6. Helpful (6)  

    Ramp Agent Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at Delta Air Lines (Chicago, IL) in December 2011.

    Interview

    Interview was easy. 15 guys were hired with me. The process was the same for everyone, a generic phone interview, one on one interview if you were sane, not high on drugs, and had a pulse you were given a conditional job offer on the spot.

    Interview Questions

    • Tell me about a time you dealt with a difficult situation at work?   Answer Question

    Negotiation

    No negotiations take it or leave it


  7. Helpful (5)  

    Ramp Agent Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    The process took 3 days. I interviewed at Delta Air Lines (Houston, TX) in June 2011.

    Interview

    was given a phone interview for open ramp position online, completed the phone interview and was congratulated and told I made the next step which would be the in-person interview, which was schedule a couple days later. In-person interview at Houston Bush Intl. Airport was with a panel of 2 people; one of them asked all the questions. Questions were pretty standard, asking about past work experience and situations and why I wanted to work for this company, then he asked if I had any questions. After completing this, I was advised to wait in a break room next door. The gentleman who interviewed came back and told me I did a great job, and that I would be contacted the following week to let me know whether or not I was chosen to proceed to the next step. Regrettably, I never heard back from this company, and I was not given any means to contact them to check my status. Although the two interview people were courteous to me, I think it would have been more respectful to have someone call me back, or at least send me an e-mail letting me know someone else filled the position. After a few weeks, I finally decided it was a lost cause.

    Interview Questions

    • Can you tell me about a time you disagreed with a decision or policy from management or someone above you, and how did you handle it?   Answer Question
  8.  

    Ramp Agent Interview

    Anonymous Interview Candidate in Philadelphia, PA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Delta Air Lines (Philadelphia, PA) in July 2012.

    Interview

    Asked many questions took about 25 minutes. His voice was quite monotonous so either I wasn't blowing him away or he just plays his job like I play my poker. I felt like the questions were easy and that I was certainly answering them in an attractive way. However maybe they were so easy that I needed to be doing more than what I was. He said that a senior recruiter will be calling me soon and he did emphasize the will. But I did not get a specific time so I'm worried about whether or not it will pan out. If not I will try again anyways because I really like the airline industry. I'm putting two months for the length of interview because that seems to be how long it takes to complete the hiring process.

    Interview Questions

    • -Describe a time that was stressful at work.
      -Describe how important safety was at your previous jobs.
      -What type of boss do you like and what type do you not like.   Answer Question

  9. Helpful (8)  

    Ramp Agent Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in October 2012.

    Interview

    I did a application for Delta on September 24, 2012. On the following Monday I received a call email telling me to call a number for a phone interview in which I did. They basically ask do you mind working outside at any weather environment, do you accept the pay, and other questions that involve lifting, how would handle different situations. I was told to hold so he could find a opening for a F2F, but when he came back on the line he said they didn't have any appointments available. On October 5, 2012 I received a phone for a F2F interview at the airport. I was in a room of like 11 people. I was the only female of 3 that was hired on the spot. The interview questions were standard. How would you handle a dangerous situation? Can you lift this much? Do you have open availability? My interviewer was nice. They only hired 4 people and I'm sure they were her picks. The next thing is to fill out lots of paperwork and take a physical agility test, a hearing test, and a urine test. Best of luck!

    Interview Questions

    • How would you attempt to make a impact on customers considering you don't get to see them most the time?   Answer Question

    Negotiation

    Still waiting on clearance from background.


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