NCO Financial Interview Question: Describe a situation where yo... | Glassdoor

Interview Question

Customer Service Representative Interview Rockford, IL

Describe a situation where you went above and beyond for

  your customer?
experience, customer service, customer care

Interview Answer

1 Answer


Situational question aimed at finding out if you have customer service experience and can provide one example of giving exceptional customer service beyond the minimal required. Gives the interviewer an idea of how you relate to the customer and what level of service you believe to be "above and beyond".

Interview Candidate on Feb 15, 2011

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