Delta Air Lines Interview Question: Describe a time at your previ... | Glassdoor

Interview Question

Customer Service Agent: Ticketing/Gate (Ready Reserve) Interview Anaheim, CA

Describe a time at your previous employer where you had to

  work in a difficult or stressful situation and how did you handle it?

Interview Answer

2 Answers


As prepared as I thought I was for this question, I felt like my response didn't come out the way I wanted it to.

Interview Candidate on Nov 20, 2013

I was a dive master and when I was asked that question I described when I had to do in water rescue into a diver back to the boat. I also described in another situation and where a customer wanted a tuna fish sandwich and we do carry tunafish I asked my general manager if I could have somebody watch my station while I went to the store. I chill Delta that I will always go above and beyond to make sure the customer is 100% satisfied

Anonymous on May 7, 2015

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