State of Michigan Interview Question: Describe a time communication... | Glassdoor

Interview Question

Service Specialist Interview Ithaca, MI

Describe a time communication helped you resolve a

  conflict. Tell us a time you had to make a decision without all of the info.
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Interview Answer

1 Answer

1

i was a 3rd key manager at Dollar General, and I had a worker that constantly complained about anything the store manager asked them to do. I asked her what did she ask her to do? I found out that it was a job that they didn't like to do. I asked the store manager if it was something else she could do. She did and the worker was happier to do the other job than the one she was asked to do. Making the decision about the worker changing her task, was letting me know that there was something in her life that made her uncomfortable to do that particular job. If it was a job that she could do better, then she would be more productive doing that job instead of the other.

Rhonda J. MIles on Feb 18, 2017

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