Best Buy Interview Question: Describe a time when you had ... | Glassdoor

Interview Question

Seasonal Sales Associate Interview Dothan, AL

Describe a time when you had to deal with an upset

  customer, and what did you do, what was the outcome?

Interview Answer

1 Answer


Upset about bill. Asked to see what the customers true concern was. Found resolution to problem by explaining bill, and how to avoid overages in future, gave one time courtesy credit. Happy customer. Notated account.

Interview Candidate on Apr 11, 2012

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