Staples Interview Question: Describe a time when you had ... | Glassdoor

Interview Question

Sales Area Representative Interview Auburn, WA

Describe a time when you had to overcome a objection that

  you did not have an immediate answer to.

Interview Answer

1 Answer


My job is to know all the answers to objections, but often answering his objection with a question can disarm them. I ask something simple like: Is that important to you...or why is that important to you. These questions posed to him often give you more information you can use to make the sale or maybe even uncover the TRUE objection.

Sue on Aug 17, 2012

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