University of Georgia Interview Question: Describe a time when you had ... | Glassdoor

Interview Question

Front Desk Associate Interview Athens, GA

Describe a time when you had trouble with a customer and

  how did you resolve it?
Answer

Interview Answer

1 Answer

1

Once was yelled at for not having a certain item in the store I worked in since it was a brand that no longer existed. I found an associate who was familiar with that type of project and went with her and the customer to the item section and helped explain what would be closest to what the customer has used previously and offered a coupon for her trouble.

Interview Candidate on Feb 16, 2014

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