Applebee's Interview Question: Describe a time when you rece... | Glassdoor

Interview Question

Hostess Interview Fridley, MN

Describe a time when you received excellent customer

  service where you felt the employee went above & beyond your expectations?
l, interview questions and answers, applebee's interviews, 3 interviews, attitudes of managers

Interview Answer

1 Answer


At Outback, the server asked my friend how was the dinner? The steak was more well done than he'd preferred. The comment was only intended to bring it to the server's attention since he'd asked. The next thing we knew, the server brought out the manager who apologized and said they were going to make my friend a new dinner. Then they complimented the dinner for free. Surprised at this
service, I told him he should give a fantastic review to that server! As soon as he got home he did this online.

Interview Candidate on Oct 10, 2012

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