Apple Interview Question: Describe a time you went out ... | Glassdoor

Interview Question

Apple Genius Interview Cerritos, CA

Describe a time you went out of your way to accommodate a

  difficult customer.

Interview Answer

1 Answer


On a difficult customer that whose side I am to listen. In the end, I apologized that it can't offer the replacement without a receipt unless it could be against the policies of Apple. Good news is that I can offer you a Apple Store Credit.

Erick Rivera on Sep 18, 2017

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