DialAmerica Interview Questions | Glassdoor

DialAmerica Interview Questions

Updated Feb 26, 2017
157 Interview Reviews

Interview Experience

Interview Experience
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16%
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Getting an Interview
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Candidate Interview Reviews

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  1.  

    Telemarketer Interview

    Anonymous Interview Candidate in Cleveland, OH
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at DialAmerica (Cleveland, OH) in January 2017.

    Interview

    Phone interview then brought in for formal sit down interview. During sit-down interview they had me do a computer simulation test then while interviewing with Hr a sample script reading.

    Interview Questions

  2.  

    SiriusXM Sales Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at DialAmerica (Phoenix, AZ) in January 2017.

    Interview

    It's quick. It seems like the desperate for employees. Felt like I was being "sold" on a sales position. When I asked about other opportunities or advancement it was glossed over and then I was taken on a tour. Pay is low for what they want you to do.

    Interview Questions

    Reasons for Declining

    Really low pay. Part time with no hope of full time

  3.  

    Call Center Agent Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at DialAmerica (New York, NY).

    Interview

    It was smooth and to the point. They went over my resume as I was speaking and asked me about my experiences. I applied online when I saw the ad on Indeed, and the next day I received a call. I had my interview on the 2nd day, from applying online. They were very quick and efficient. They even gave me a tour of the facility!

    Interview Questions

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  5.  

    Outbound Sales Agent Part Time Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at DialAmerica (Knoxville, TN).

    Interview

    Quick computer skills test and a 15 minute interview with a human resource manager. He/she asked about past employment, schedule issues and described the two week training process and hours. Explained final paperwork to submit and they may have done a basic background test. No drugs test.

    Interview Questions

    • Do you enjoy speaking to people?   1 Answer
  6.  

    Call Center Agent Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at DialAmerica (Phoenix, AZ).

    Interview

    They put you on a simulated inbound customer service call and then they take you in for an interview. They usually hire on the spot and the volume of people is average for interviews but everything was fairly easy.

    Interview Questions

  7.  

    Customer Sales Representative Interview

    Anonymous Employee in Mahwah, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at DialAmerica (Mahwah, NJ).

    Interview

    They called the day after I applied for the position. My interview was schedule the week after. I was told I got the job the day of the interview. I started training 2 weeks after.

    Interview Questions

  8.  

    Sales Associate Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at DialAmerica (Knoxville, TN) in September 2016.

    Interview

    They lie about full-time hours in the interview. They tell you what you want to hear to get you to hire on. They must have a really high turnover rate.

    Interview Questions

    • How would you handle a person who says they don't want to buy your product?   1 Answer
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at DialAmerica (Phoenix, AZ) in September 2016.

    Interview

    I was told pay would be 9 dollars an hour during my interview with the potential to earn up to 11 with commission. Upon arriving to training had to sign some acknowledgement forms only to find out the base pay was 8.35. Most call centers pay about 11 and above on average and that's without commission, I don't understand why the pay is so low especially for the type of work that's required. Also, they require a business casual dress code , I mean at least offer decent pay if you want us to look decent.

    Interview Questions

    Reasons for Declining

    Pay is beyond low. 8 and some change ? No thanks.

  10.  

    Inbound Customer Service Representative Interview

    Anonymous Interview Candidate in Orlando, FL
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at DialAmerica (Orlando, FL) in September 2016.

    Interview

    Hiring manager was very friendly informative of the job offer and was thorough about knowing the applicant and it's expectations for the job and gave a tour preview of the production floor

    Interview Questions

    • How long will you stay with us?   1 Answer
  11.  

    Call Center Agent Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at DialAmerica (Knoxville, TN).

    Interview

    Sweet, simple, and to the point.
    WELCOMING :)
    Asks you a few questions, has you read a script, shows you around the office, and determined whether they want to extend offer or not.

    Interview Questions

    • Personable questions since the job is selling yourself over the phone and being able to build rapport.   1 Answer
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