DialAmerica Interview Questions | Glassdoor

DialAmerica Interview Questions

Updated Feb 26, 2017
157 Interview Reviews

Interview Experience

Interview Experience
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Getting an Interview

Getting an Interview
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Candidate Interview Reviews

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  1. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in North Charleston, SC
    No Offer
    Negative Experience

    Interview

    After keeping me waiting for an hour I walked out. You only get one chance to make a good first impression. They blew it. Very rude and unprofessional. No one offered a glass or water, soda, coffee, nothing. If that's what they treat like now, just imagine once you're hired. I don't work for people like you.

  2.  

    Customer Service Representative Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at DialAmerica (Orlando, FL).

    Interview

    Easy interview basic questions easy process . They look for customer service skills people and people w phone sales skills.simple process explained benefits of company. Lady who interviews very cheerful and friendly and made it easier to be myself .

    Interview Questions

    Negotiation

    No negotiation

  3.  

    Outbound Sales Representative Interview

    Anonymous Employee in Indianapolis, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at DialAmerica (Indianapolis, IN) in August 2016.

    Interview

    Very painless and easy, you dress in business professional clothing (the dress code), you meet the receptionist at the front of the offices and check in, you take a computer proficiency test and create a work account, you then talk to the hiring and sales floor managers. if you get hired they have you come back and do a computer background check.

    Interview Questions

    • How do you feel about pushing a sale to customers?   1 Answer

    Negotiation

    Do not accept a job offer, $8/hour is not worth feeling awkward pushing sales on people who don't want them, or getting screamed at on the phone.

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  5.  

    Customer Service Representative Interview

    Anonymous Employee in Westlake, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at DialAmerica (Westlake, OH) in August 2016.

    Interview

    You were interviewed by the office supervisor, whom you met, talked about your resume and experiences, and then asked to read a script. If they liked you, you got a second interview with a floor supervisor, whom you pretty much did the same thing except more specific to the job.

    Interview Questions

    • Can you read from this script?   1 Answer
  6.  

    Sales Representative Interview

    Anonymous Employee in Indianapolis, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at DialAmerica (Indianapolis, IN) in August 2016.

    Interview

    The hiring and the interview process was great. I was interviewed by two great managers. Who were really nice and understanding. They asked me questions that was fairly easy to answer. Also they told me about the company and how easy it was to move up in the company if you put in the hard work.

    Interview Questions

    • One question that I was asked was how could I help the company grow?   Answer Question
    • Another question that I was asked was what do you say if you are on the phone and a customers says that they was the produced but they are not sure?   Answer Question
  7. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Pittsburgh, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at DialAmerica (Pittsburgh, PA).

    Interview

    I really liked the interview person but the bmanagers were not good in general. They put many obstacles to the job. The interview did not describe what the job was really like

    Interview Questions

  8.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 days. I interviewed at DialAmerica.

    Interview

    They have you answer some questions on the computer then take you into the interview room. They have you read off a script and just ask about your previous employment history.

    Interview Questions

    • How comfortable are you with reading a script verbatim?   Answer Question
  9.  

    SiriusXM Sales Representative Interview

    Anonymous Interview Candidate in Indianapolis, IN
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at DialAmerica (Indianapolis, IN) in July 2016.

    Interview

    Simple, but not as flexible hours as they stated on their web site. If you want to get hired, go with the hours they have listed on their website that they need you to work.

    Interview Questions

  10.  

    Inbound Customer Service Representative Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at DialAmerica (Orlando, FL).

    Interview

    I applied to this company for a supervisor position, but ended up at an interview for a regular customer service rep. Pretty disappointing, I was told they are "family" oriented and only hire management from within - not sure why that job is posted then. Anyways, so the interview process was really REALLY easy. It was just some basic questions and an overview of the company and they ask you many times if you're sure their company suits you. I was hired within a few days and would be starting in less than 5 days.

    Interview Questions

    Negotiation

    The pay is TERRIBLE! They try to make it seem like it's only a few months of that and then they promote you(just another $1) every few months.

  11.  

    Sale Agent Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at DialAmerica.

    Interview

    they called me. i took a test on a computer at the place, then i went in a room with one of the manager , who asked me question. this followed by another computer test but this one of the real job.

    Interview Questions

See What DialAmerica Employees Are Saying

Sales Agent

Star Star Star Star Star   Current Anonymous Employee in Rochester, NY

Pros: “The work atmosphere at DialAmerica is great. Everyone knows eachother and treats eachother like family. The team leaders are great.”“The work atmosphere at DialAmerica is great. Everyone knows eachother and treats eachother like family. The team leaders are great.” – Full Review

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