Dillard's Interview Questions | Glassdoor

Dillard's Interview Questions

Updated Mar 26, 2017
585 Interview Reviews

Interview Experience

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  1.  

    Fragrance Sales Associate Interview

    Anonymous Employee in Tallahassee, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 2+ weeks. I interviewed at Dillard's (Tallahassee, FL) in January 2017.

    Interview

    I went to a career fair for my University and gave the store manager my resume. Within 5 minutes of giving my pitch, she asked me to come into an interview the next day. I had to fill out the online application with a mini quiz and a personality test. I met with I believe the department manager who asked me the basic questions. Then, I was scheduled a second interview and then was called back to meet with the Store Manager for a third interview. The third interview was about my job offer, culture, and when I can start training. Before I was given a job offer, I had to sign some paperwork that included a background check.

    Interview Questions

  2. Helpful (1)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience

    Interview

    I applied online and was called back within a couple of weeks. I was scheduled for an interview and arrived 15 minutes early. The interviewer arrived more than 30 minutes after the scheduled time. She asked me some basic questions and told me I would hear back soon.
    She called me that same day and asked if I could come back the next day to interview with the store manager. I again arrived early, and was again, left waiting after my scheduled interview time.
    When I was finally interviewed, I was intimidated and told that I was destined to fail since I had no previous retail experience. I was given calculations as to how much I would have to sell per hour to keep my starting pay. My background was ridiculed and I was left believing that I was not going to be offered the job.
    The store manager then walked me out of his office to a desk and asked me to fill out some paperwork, while he interviewed the next person.
    I was left alone at a desk with no further instructions for about 20 minutes. I was then asked by another man to leave my paperwork on the desk and told that I was free to go.
    I received a call a few days later informing me that I was being offered the job, however, I turned it down as I had already accepted another offer.

    Interview Questions

    Reasons for Declining

    I was intimidated by the store manager and told that I was destined to fail.

  3. Helpful (1)  

    Beauty Consultant Interview

    Anonymous Employee in Brownsville, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 4+ weeks. I interviewed at Dillard's (Brownsville, TX).

    Interview

    first you have to applied in the computer that they have in the store then they call you for the firts interview with the manager then if you pass that you have a second interview with the store manager few days later they call you to make an offer. Nowadays it is quick and easy.

    Interview Questions

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  5.  

    Sales Interview

    Anonymous Employee in New Orleans, LA
    Accepted Offer
    Negative Experience

    Application

    I applied online. I interviewed at Dillard's (New Orleans, LA) in December 2016.

    Interview

    Quick fast easy just be prepare to talk about your past job history bring a update resume dress to impress be yourself know about the merchandise be friendly ask questions

    Interview Questions

  6.  

    Sales Associate Interview

    Anonymous Employee in Toledo, OH
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at Dillard's (Toledo, OH).

    Interview

    I interviewed with the head store manager within a week of my application being submitted. He looked over my resume and application. Then he asked me questions to find out what I knew from working in other retail stores.

    Interview Questions

    • Why do you want to work here?
      How would you handle a difficult customer?  
      Answer Question
  7. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Dillard's.

    Interview

    I was called by the store HR/assistant manager and had a brief interview with them, where this person mainly described the work environment and evaluated my appearance and demeanor. I was then asked to interview with the department manager that same day. The manager asked me more relevant, position-specific details and described potential benefits and hourly pay.

    Interview Questions

    • Describe a customer experience you excelled in.   1 Answer
    • Are you interested in fashion merchandising and if so, why?   Answer Question
    • Are you a more creative type, or do you like to be given specific instructions?   Answer Question
  8.  

    Retail Sales Associate Interview

    Anonymous Employee in Winston-Salem, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Dillard's (Winston-Salem, NC).

    Interview

    Simple typical questions relaxed atmosphere I just talked with the store manager. Talked about my experience and what I had been doing since my last job. He was real nice and easy to talk to.

    Interview Questions

    • Why Dillard's, what is your experience, what area of the store do you see yourself working in   1 Answer

    Negotiation

    He made an offer and I accepted. I needed a job.

  9. Helpful (1)  

    Sale Associate Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 4+ weeks. I interviewed at Dillard's (Houston, TX).

    Interview

    You bring in a resume to the upstairs area where the gift wrap is. You give it to the office secretary. If you are invited back you then complete the application in office. If they call you for an interview you go through a total of three interviews. The questuk s are about your prior sales and customer service experience as well as situational questions.

    Interview Questions

  10.  

    Sales Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Dillard's (New York, NY).

    Interview

    Enthusiastic Store Manager interested in my sales experience. Gave insight into possible career opportunities. Questions were predictable and I was prepared. I was dressed neat, trendy and professional. I know my resume, researched the job and I was confident I would get the job that day.

    Interview Questions

    • How do you approach sales?   1 Answer
    • Why do you want to work at Dillard's?   1 Answer
  11.  

    Menswear Designer Interview

    Anonymous Employee in Indianapolis, IN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Dillard's (Indianapolis, IN) in November 2016.

    Interview

    I had a few rounds of interviews that were always clearly scheduled and conducted in a professional manner. I really felt like they were interested in me as a person and what I could add to the company. Unfortunately I didn't end up getting the job, but the design director I interviewed with asked for me to stay in contact with him and he would keep me in mind for another position when it opened up.

    Interview Questions

See What Dillard's Employees Are Saying

Star Star Star Star Star   Former Sales Associate in Charleston, SC

Pros: “Paid decently and had visual merchandising control.”“Paid decently and had visual merchandising control.” – Full Review

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