Con Edison of New York Interview Question: During the day a customer cal... | Glassdoor

Interview Question

Bilingual Customer Service Interview Long Island City, NY

During the day a customer calls in to pay to have their

  services turned on, right after the phone call ends your manager calls you over to discuss some things and upon your return you forget to put the order through to have services turned on. Its now the end of your day and your about to enter your apt/home and just remembered that you forgot to place the order - what would do?

Interview Answer

1 Answer


The best way to answer - Hint: the call center never closes.

Interview Candidate on Apr 24, 2012

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