Epicor Software Technical Support Analyst Interview Questions | Glassdoor

Epicor Software Technical Support Analyst Interview Questions

8 Interview Reviews

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Getting an Interview
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Technical Support Analyst Interview

Anonymous Employee in Newburgh, NY
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took a week. I interviewed at Epicor Software (Newburgh, NY) in June 2014.

Interview

Interview consisted of standard questions (what are your strengths? Weaknesses? Why do you want to work here? What kind of computer experience do you have? What animal are you?) There is nothing special to say on this interview and sometimes a 50 word minimum is silly.

Interview Questions

Other Interview Reviews for Epicor Software

  1.  

    Technical Support Analyst Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Epicor Software (Minneapolis, MN) in April 2012.

    Interview

    internal hire

    Interview Questions


  2. Helpful (1)  

    Technical Support Analyst Interview

    Anonymous Employee in Bengaluru (India)
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 4+ weeks. I interviewed at Epicor Software (Bengaluru (India)).

    Interview

    It took a month to get a offer. I was not told that this job is for voice process. I was hired for a development. 2 Puzzles were given to solve. then questions related to web and internet Html5, Css3, javascript dom tree, Jquery framework, ajax, MySql queries, Server side language GET AND POST, API, all related to web technologies. Was to design a simple web page using animation via jquery. And finally they will dump you into voice process

    Interview Questions

    • Explain animation types in jquery?   1 Answer
  3.  

    Technical Support Analyst Interview

    Anonymous Interview Candidate in Bengaluru (India)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Epicor Software (Bengaluru (India)).

    Interview

    Waiting for the third round. 2 rounds were telephonic and expecting one more telephonic.

    1st round was hiring manager round which was about 20-30mins
    2nd round was with the technical team from US which was also about 30mins.

    Interview Questions


  4. Helpful (1)  

    Technical Support Analyst Interview

    Anonymous Employee in Bengaluru (India)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Epicor Software (Bengaluru (India)) in March 2016.

    Interview

    First round was Face to face interview, then later one more telephonic round which was also a technical round. F2F was the tougher one, guy took the interview for more than 2 hours

    Interview Questions


  5.  

    Technical Support Analyst Interview

    Anonymous Employee in Bengaluru (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. I interviewed at Epicor Software (Bengaluru (India)) in June 2015.

    Interview

    Interview went on for 30 min.
    3 Technical questions on the networking and few other general work related discussion.
    Response from the HR team and management was really quick and got the letter with in a week.

    Interview Questions

    • What is DMZ and how and why its used?
      How the wireless client hopping happens?
      LDAP and how does it work?   Answer Question

    Negotiation

    Negotiation was average but pay scale need to improve from management. I would give a rating of descent Pay


  6.  

    Technical Support Analyst Interview

    Anonymous Employee in Monterrey, Nuevo León (Mexico)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Epicor Software (Monterrey, Nuevo León (Mexico)) in November 2013.

    Interview

    There are 3 interviews. One with HR, one with the team leader and want with the team leader supervisor's basically it would ask you normal stuff related you PC's, past professional experience and why would you like to work in epicor

    Interview Questions


  7.  

    Technical Support Analyst Interview

    Anonymous Employee in Montreal, QC (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Epicor Software (Montreal, QC (Canada)) in January 2010.

    Interview

    Overall the interview was ok. The management team was very pleasant and I got the response very quickly.

    Interview Questions

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