Experian Customer Service Associate II Interview Questions | Glassdoor

Experian Customer Service Associate II Interview Questions

Interviews at Experian

2 Interview Reviews

Experience

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Getting an Interview

Getting an Interview
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Difficulty

1.5
Average

Difficulty

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Customer Service Associate II Interview

Anonymous Employee in Dallas, TX
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through a recruiter. The process took a week. I interviewed at Experian (Dallas, TX) in August 2014.

Interview

Phone interview, followed my a face-to-face. It wasn't anything out of the norm. An offer was made by the time I even had a chance to get back to my office. If you get a callback, the only way you can possibly screw this up is by not providing enough feedback. I can honestly say that I did not prepare for this interview and nailed it. This job is more for students in college.

Interview Questions

  • They ask the typical situation questions.   1 Answer

Other Interview Reviews for Experian

  1. Helpful (2)  

    Customer Service Associate II Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Experian (London, England (UK)) in December 2010.

    Interview

    telephone interview, then 1-2-1, job fit interview asked me to deal with a mock call, very comfortable easy and simple questions. called in evening offering job accepted, background checks done.

    Interview Questions

    • demonstrate your skills on one single mock call   1 Answer

    Negotiation

    no negotiation take it or leave it


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