Bank of America Interview Question: Explain a time where you were... | Glassdoor

Interview Question

Personal Banker Interview Hillsboro, OR

Explain a time where you were put in an escalated situation

  that you were unable to resolve. How did you react, and what did you learn from this experience? I was caught a bit off guard by this one. I had prepared several examples of an escalated situation that turned into a positive, but none that I was unable to solve.
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