Express Interview Questions | Glassdoor

Express Interview Questions

Updated Dec 5, 2017
678 Interview Reviews

Experience

Experience
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Getting an Interview

Getting an Interview
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Candidate Interview Reviews

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  1.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Express.

    Interview

    The interview was fairly easy. They want to be sure you have a basic understanding of the position and the duties associated with it. They asked about previous sales experience and customer relations.

    Interview Questions


  2. Helpful (4)  

    Sales Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Express (New York, NY) in September 2016.

    Interview

    It was a group interview, the manager asked us 6 questions. It took place in the back of the store, like the warehouse area. The manager was very friendly and welcoming and briefed us about the store. It didn't take very long either. He didn't ask to see our resume.

    Interview Questions

    • Is the customer always right?   1 Answer
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Coconut, FL
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Express (Coconut, FL) in September 2016.

    Interview

    it was a group interview i was the first one there,had to wait around for 10 minutes for other candidates to arrive.It was pretty casual and laid back.The girl taking our interview said it was her first time doing this by herself.Interview was 30mins long.Most of the questions were personality based.just smile a lot they want friendly people.

    Interview Questions

    • how would you deal with a difficult customer ?   1 Answer
    • How would you react if you saw an employ checking out merch on employee discount for others.   Answer Question
    • why express ?   Answer Question

  4.  

    Express Sales Associate Interview

    Anonymous Employee in Columbus, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Express (Columbus, OH) in September 2016.

    Interview

    I just recently got hired for a part-time position by Express and the interview was very laid back. It was relaxed and easy-going, we went outside of the store and sat on a couch and just chatted. I was asked simple questions, some about myself, what would I do if I thought a customer was stealing, and what would I do if I thought a fellow co-worker was stealing. The interview lasted all of 10 minutes and I was hired on the spot. Very good experience.

    Interview Questions

    • What would you do if you thought a customer was stealing?   1 Answer

  5.  

    Express Sales Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Express (New York, NY) in September 2016.

    Interview

    Only took 3 days. It was fast. Super easy not a lot of questions asked. Got hired immediately and started working next day. There is a training session super easy too.

    Interview Questions

    • Are the customers always right?   1 Answer

  6.  

    Co-Manager Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Express (Denver, CO) in September 2016.

    Interview

    Submitted online application, received a call a few days later to go to the store for an in-person interview. Discussed best practices and previous work experience with the hiring manager. Then the hiring manager helped find an open position at another store to match my qualifications.

    Interview Questions

    • Describe a time you went above and beyond for a customer.   Answer Question

  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Fresno, CA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 days. I interviewed at Express (Fresno, CA) in August 2016.

    Interview

    Group interview held in the back room of the store. It was myself and 3 other candidates. There were lots of scenario questions and sales based questions. 2 of the candidates kept dragging out the question so by time it was my turn and the other candidates turn to answer, we had forgotten the basis of the question.

    Interview Questions

    • Give me an example of how you would boost sales in the store.   Answer Question
  8.  

    Sales Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Express (New York, NY) in August 2016.

    Interview

    You apply online. Called with in a week. Dress sharp! The management is pretty young but don't underestimate them, they are great at their jobs. You wi have two interviews, so be prepared for both

    Interview Questions

    • Why express? Describe a time that you handled an upset customer.   Answer Question

  9.  

    Sales Associate Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Express (Boston, MA) in August 2016.

    Interview

    The hiring manager was nice and relaxed. He asked few questions and the interview only took 10 minutes. They talk about how they accept everyone whether it is different colors, gay, piercings, tattoos.

    Interview Questions


  10.  

    Sales Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Express (New York, NY) in August 2016.

    Interview

    Was very easy, if you have any basic retail experience and can convey your knowledge of the position requirements simply and confidently then you will do well. It's not too difficult.

    Interview Questions

    • What was a time a customer was unhappy and how did you handle it?   1 Answer

See What Express Employees Are Saying

StarStarStarStarStar   Current Desktop Analyst in Columbus, OH

Pros: “40 percent clothing discount, good health benifits, summer Fridays (1/2 day every other Friday in the summer) friendly atmosphere for the most part”“40 percent clothing discount, good health benifits, summer Fridays (1/2 day every other Friday in the summer) friendly atmosphere for the most part” – Full Review

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