Express Sales Associate Interview Questions | Glassdoor

Express Sales Associate Interview Questions

Updated Sep 29, 2017
427 Interview Reviews

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Sales Associate Interview

Anonymous Employee in Cleveland, OH
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied in-person. The process took 2 weeks. I interviewed at Express (Cleveland, OH).

Interview

very chill...individual interview then group interview...just be talkative and not weird and you should be fine getting the job... surprisingly a lot of people did apply with my batch (at least 10) but they selected two people... submit resume too

Interview Questions

  • why do you want to work at express   1 Answer

Other Interview Reviews for Express

  1.  

    Sales Associate Interview

    Anonymous Employee in Buffalo, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Express (Buffalo, NY).

    Interview

    You go through two interviews. Both are group interviews, first with the hiring manager then with the store manager. The manager will present a question and each candidate has to answer. It lasts around 20 minutes.

    Interview Questions


  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Sacramento, CA
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Express (Sacramento, CA).

    Interview

    Group interview with 2 more people, friendly atmosphere. The worker asked many questions about fashion, our opinions about Express store, about our outfits, more situational questions like - what would you do , how would you react.

    Interview Questions

  3.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Express.

    Interview

    It wasn't so much of an interview as an explanation of the position. She only asked me two questions but it was clear she was intending to give me an offer at the end. Since I was 17, she explained I could only work 4 hr shifts, including weekends, and at $7.75. They really wanted to hire me, but I had gotten a better offer earlier, so I declined. She made it obvious that customer satisfaction was more important than anything else, and the position of sales associate is more a stylist than anything else.

    Interview Questions


  4. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee in El Cajon, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Express (El Cajon, CA) in September 2017.

    Interview

    It was a group interview with one other person. There was supposed to be another girl there but she came late so the manager didn't let her join. The guy that was with me was super cool and we got along well which was good in front of the manager. When we took turns answering, we kind of bounced off of each other/agreed with each other and added on to what the other was saying. We didn't answer the questions as if it was a competition. She was really easy going and didn't make the interview seem super serious. She laughed with us and let us ask questions at the end. Overall, it was pretty easy and good. It took about an hour. When I came in, I told an associate that I was here for an interview and the manager showed up about five minutes later and brought us to the back with her. I got a call with an offer about an hour after the interview.

    Interview Questions

    • Why do you want to work here?   1 Answer
    • What would you do if you saw an employee steal? A customer steal?   1 Answer
    • What do you think would be the right punishment for stealing?   1 Answer
    • What does customer service mean to you?   1 Answer
    • If a female walked in and was looking for something not too casual and not too fancy, how would you help her find what she wants?   1 Answer

  5.  

    Sales Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Express (New York, NY).

    Interview

    Called me for an interview and it lasted about 15 min maybe less. Just asked generic question about my style and what I hope to get out of the job. I was hired right after the interview.

    Interview Questions


  6.  

    Sales Associate Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Express (San Francisco, CA) in July 2017.

    Interview

    TIPS:
    - Look up interview questions and practice your answers
    - Do research on the company... find 3 things you like about Express (ex: amazing clothes for any occasion, great customer service, support for non-profit organizations/gives back to the community)
    - Be confident and make sure to breathe so that you can be calm and show parts of your personality
    - Have good posture and good eye contact

    Interview Questions


  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Locust Grove, GA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Express (Locust Grove, GA) in July 2017.

    Interview

    I applied to Express in Locust Grove, GA. I got a called back a week later to schedule for an interview. It was a group interview with one other person besides me. The interview process went great. The manager even said she would give us a call back Thursday for a start date. I never received a phone call and it has been three days since my interview.

    Interview Questions

    • Why do you want to work for Express?

      What is the differences between a good customer services and a exceptional customer services?

      Describe a time when you dealt with a unhappy customer.   Answer Question
  8.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Express.

    Interview

    Group interview. There were a few questions, mostly retail-specific and based on situations or past experiences. They emphasized a high standard for customer service. They got back to me quickly.

    Interview Questions


  9.  

    Sales Associate Interview

    Anonymous Employee in Albany, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Express (Albany, NY).

    Interview

    Applied at Express in Albany online and got a call a few days later. They asked if I could come into a group interview which I declined because I had work, but we rescheduled for another time. I was called back the next day asking if I could come in at a later time - I agreed. When I went in it was to my surprise a group interview. Some people came in late or did not act appropriately as they should have during the interview, but the manager hired everyone there. Seems to me like they don't care who they hire.

    Interview Questions

    • Why do you want to work at Express   Answer Question
    • Tell me a little bit about yourself   Answer Question
    • Explain a time where you had good customer service and what made it good. Followed by- What's the difference between a good customer service experience and a great experience   Answer Question

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