FRHI Hotels & Resorts Assistant Outlets Manager Interview Questions | Glassdoor

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FRHI Hotels & Resorts Assistant Outlets Manager Interview Questions

Interviews at FRHI Hotels & Resorts

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Assistant Outlets Manager Interview

Anonymous Employee in Ottawa, ON (Canada)
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 4 weeks. I interviewed at FRHI Hotels & Resorts (Ottawa, ON (Canada)).

Interview

Standard. Submit cover letter and resume.

Got called by HR for preliminary questions.

Got called in for an interview with my potential boss. Pleasant chat, with the standard questions about experience, situational questions, "give an example of" etc.

Same afternoon my references were called.

The next week I got called in for a final interview with the department head. This was shorter than the first, but also fairly standard. Why do I want to work there, what do I bring to the role, where do I see myself in 5 years etc.

A few days later the department head called with a job offer, conditional on my passing a criminal background check. The check was lengthy and done by a third party company. Took over a week.

After that I got the contract by email and sent it back signed, after we agreed on a start date.

Interview Questions

  • Tell me a situation where....

    Tell me how you handled a busy floor?

    How would you appease a difficult client who is upset and insisted on complaining to you?   Answer Question
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