Facebook Operations Interview Questions | Glassdoor

Facebook Operations Interview Questions

Updated Mar 14, 2017
186 Interview Reviews

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  1. Helpful (2)  

    Media Operations Contractor Interview

    Anonymous Employee in Menlo Park, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Facebook (Menlo Park, CA) in July 2014.

    Interview

    3 rounds with different people asking about past experience and situational questions. Most of it was very informal and conversational. Some people were given a writing test. Other questions were aimed at past experience and that would prepare you for the job. What's your favorite follow on Instagram was a fun question.

    Interview Questions

    • List one time in your life where you made a mistake and how did you correct it?   Answer Question
  2.  

    Field Facilities Operations Supervisor Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at Facebook (New York, NY) in July 2014.

    Interview

    I was contacted by a Facebook recruiter on 6/10/14 who asked to set up a phone interview. We spoke for about 30 minutes on 6/13. The recruiter then set up a second phone interview on 6/19, this time with the hiring manager. The recruiter contacted me after and said that the hiring manager told her that the phone interview went really well and that they wanted me to come into the office to meet with the team. She also told me that she was no longer recruiting for this division and that another recruiter would be taking over. I was invited to the NY office on 7/1 where I was greeted by an HR employee and put in a video conference room. I spoke with 5 successive Facebook employees, all by video conference with each interview lasting about 30 minutes. I sent a follow up note to the recruiter on 7/2 and received no reply. I sent another note to the recruiter on 7/15 and received a reply on 7/17 stating that she was sorry for the delay on her end and that she would follow up with me shortly, I sent another follow up email on 8/8. She called me a few hours later but I missed the call, she left a voicemail again apologizing for the delay again and asking me to call her back. I called back a few times and left messages on her voicemail. I emailed her the same day asking her to let me know a good time to call. I never received any further correspondence from the recruiter. On 8/14 I sent a message to the hiring manager through Facebook but received no response. The job opening remained on Facebook's career page until around the end of September.

    Interview Questions

    • I was asked about problem solving within the office environment and also working with creative types.   1 Answer
  3. Helpful (1)  

    Safety Analyst, Community Operations Interview

    Anonymous Interview Candidate in Mountain View, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Facebook (Mountain View, CA).

    Interview

    I submitted my resume through their website and got an e-mail from HR a few days later asking to set up some time to talk on the phone. Phone screening was brief. Went into more detail about the position and the process as well as a few basic questions (why do you want to work at facebook? why this position? etc). Then I received an e-mail about setting up a time to talk with someone on the team. The interview with a team member was very regimented-as though they were reading a script. Pretty much all behavioral questions. They stuck to the time limit (half hour) very strictly so I felt a bit rushed.

    Interview Questions

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  5.  

    User Operations Analyst Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    A 30 mins written test, containing 2 essay questions. 400 words minimum

    Interview Questions

  6. Helpful (14)  

    Community Operations Team Lead Interview

    Anonymous Interview Candidate in Austin, TX
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Facebook (Austin, TX) in March 2014.

    Interview

    PROCESS: I was referred to the role by a friend of mine; the process began through a 30-minute discussion with the recruiter. Several days later, I spoke with the hiring manager over the phone, after which I received positive feedback and an invitation to fly to Austin for final interviews with the team.

    I had five on-site interviews, all lasting 30 minutes each: a two-person panel discussion, a team lead, the hiring manager, a team member, and the outgoing Team Lead I was replacing. The discussions ranged from scenario-based questions to how I would handle team dynamics.

    OUTCOME: After the discussions, I was notified several days later that I would not be receiving an offer; I requested feedback but wasn't provided any. Fortunately, a good friend of mine at FB knew the hiring manager and provided further details.

    SUMMARY: The process was smooth and fairly efficient, and while I got a good sense of the culture of the team, office, and company...I didn't sense a real emphasis on getting to know me better as a person. Every other discussion I've had with tech companies for these sorts of team leadership roles places a heavy amount of emphasis on my "fit". Example: I'm interviewing with a particular cloud-storage company (rhymes with Hot Shots :) ) for the exact same role, and during my onsite in ATX they took me out to coffee, asked me what my goals were and what I looked most forward to if I moved there. Less robotic, more holistic.

    Either way, FB is growing and thriving and brings on some incredibly smart and capable folks. Enjoy the process!

    Interview Questions

    • I don't think any question was terribly difficult -- I was asked about how well I knew CSS even though it wasn't included in the job description. That was kind of unexpected.   Answer Question
  7. Helpful (39)  

    User Operations Analyst Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Facebook (San Francisco, CA) in January 2014.

    Interview

    I applied online through Facebook page, and they contacted me right immediately like on that day which was scary for me. I guess they embody truly the culture of moving fast. I got an e-mail with to complete some online test with 13 questions and they were on:
    13 questions:
    9 Analytical Multiple Choice Questions – focusing on sets, trend analysis, calculus, stats, etc.
    1 open ended basic SQL question.
    1 open ended normalization question.
    1 Multiple Choice English language comprehension question.
    1 open ended language question (this part should be 200 – 300 words).
    The entire online assessment test was conducted through hackerrank.com and it was for 90 min.
    Personally I did not go and complete the Quiz within couple of day. I did take my time to prepare and I was right. It is a difficult test. I did use apps like the impossible interview and the aptitude interview from iTunes app store to prepare. They were a help.

    Interview Questions

    • The most difficult or unexpected thing was that they contact you right immediately leaving you no time to prepare, so before you apply take you're time to prepare and they apply. other than that this question was pretty difficult:

      An analyst at Facebook is conducting a satisfaction survey sampling from a list of 10,000 new users. The list includes 2,500 French users, 2,500 German users, 2,500 Italian users, and 2,500 Portuguese users. The analyst select a sample of 400 users, by randomly sampling 100 users of each country. is this an example of a simple random sample?  
      2 Answers

    Negotiation

    It was a contract, there where no negotiations.

  8. Helpful (5)  

    Community Operations Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Facebook in March 2014.

    Interview

    I applied online and got contacted by facebook less than two weeks later.

    First Round: Was asked to complete two 400 word essays in a specific time frame (i think it was 8mins). One of the questions was along the lines of "In a free society like the US, describe one thing you think shouldn't be allowed on facebook".

    Second Round: Was contacted less than a week later for phone interview with someone on the team. The conversation consisted of mainly random questions. One was "what about facebook would you like to see improved"

    Third Round: HR took about a week and a half to get back to me after the second round. This round involved another discussion with someone from the team. Questions were more targeted towards Community operations. e.g How would you address the issue of fake accounts on facebook ? What ideas would you implement to address the issue ?

    HR got back to me about two weeks later saying they were going with another candidate.

    Interview Questions

    • How would you address the issue of fake accounts on facebook ? What ideas would you implement to address the issue ? What ideas would you implement to identify fake accounts ?   Answer Question
  9. Helpful (10)  

    Analyst, User Operations Interview

    Anonymous Interview Candidate in Menlo Park, CA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Facebook (Menlo Park, CA) in March 2014.

    Interview

    started with an initial phone screen, followed by a phone interview consisting of behavioral questions, then an onsite with 5 1:1 interviews, each taking 20-30 minutes

  10.  

    Contractor User Operations Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at Facebook.

    Interview

    I was contacted to set up two phone interviews on two separate days. The questions were slightly generic questions pertaining to work environment, personality, and past job performances. All in all, my interviews were very relaxed; I talked with two current Facebook employees, not the hiring manager, so don't be alarmed in that sense!

    Interview Questions

    • Identifying fake profiles - how would you go about that?   Answer Question
  11. Helpful (3)  

    Accepted Offer

    Application

    I applied online. I interviewed at Facebook.

    Interview

    Recruiter contacted me to set up an interview a week after I submitted my resume online.
    Then I had one in-person interview with my future supervisor because I was in the area. Otherwise, it would have been a phone interview.
    A month or two later, I had one follow-up phone call from a person whom I would not work with but who also did data analytics.

    Interview Questions

    • I had one question for each interview and both were probability puzzles. Here is the tougher one: you have a bag of N strings, and at random, you pull out a end. You pull out another end and you tie the two ends together. You take another two string ends and tie them together. You repeat this until there are no loose ends left to pull out of the bag. What is the expected number of loops?   3 Answers

See What Facebook Employees Are Saying

Star Star Star Star Star     Current Anonymous Employee

Pros: “Very good work environment, work content.”“Very good work environment, work content.” – Full Review

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