Facebook User Experience Researcher Interview Questions | Glassdoor

Facebook User Experience Researcher Interview Questions

Updated Jul 23, 2017
28 Interview Reviews

Experience

Experience
40%
24%
36%

Getting an Interview

Getting an Interview
48%
28%
12%
8
4

Difficulty

3.6
Average

Difficulty

Hard
Average
Easy

28 Candidate Interview ReviewsBack to all Interviews

Filter

Helpful (1)  

User Experience Research Interview

Anonymous Interview Candidate in San Jose, CA
No Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 4+ months. I interviewed at Facebook (San Jose, CA) in April 2015.

Interview

interview with recruiter followed by 2 video conference interviews, an finally, an on-site interview. For on site, I was asked to give a presentation to 4 members of the team and then met with each on individually. Each member was well prepared and asked many smart questions. one interview was with a member outside of the actual team I was interviewing for. The presentation prompt was given to me 48 hours in advance.

Interview Questions

  • share project you completed in which you feel you made an impact or that had a "social impact"   Answer Question
  • how would you communicate your findings to different stakeholders   Answer Question

Other Interview Reviews for Facebook

  1. Helpful (9)  

    User Experience Researcher Interview

    Anonymous Interview Candidate in Menlo Park, CA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through other source. The process took 2+ months. I interviewed at Facebook (Menlo Park, CA).

    Interview

    I met some researchers at a conference. From there I had a phone interview with a recruiter and then a screening with a market researcher. They flew me in to the campus for a day of four interviews and a presentation. The presentation topic was fairly open so that I could put my own spin on it. The interviews were very case-based and hypothetical. The recruiter was very prompt throughout the two-month process in getting back to me after each step was completed.

    Interview Questions

    • Name one feature/component of the Facebook interface that a competitor does better. Why?   Answer Question

  2. Helpful (1)  

    User Experience Researcher Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at Facebook in January 2017.

    Interview

    A Facebook employee referred me for a position. Then I was first interviewed by a Facebook recruiter over the phone. Subsequently, I was interviewed over Skype by a Facebook employee who I think was in a role similar to what I was interviewing for. The recruiter made it sound like I was interviewing for a very general position, and I wouldn't know what kind of product or team I would be working on until after I was offered a position and had started working. The Facebook researcher who interviewed me made it sound like he was interviewing me for a particular team, potentially. It was unclear to me what role exactly I was interviewing for and what the job responsibilities were, which made it difficult to answer the interview questions.

    Interview Questions

  3. Helpful (1)  

    User Experience Researcher Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 6+ weeks. I interviewed at Facebook (New York, NY) in January 2017.

    Interview

    3 round interview.

    1. Pre-screening with a recruiter
    2. BlueJeans interview with a UX researcher
    3. Video conference with three UX researchers

    I really enjoyed talking with people here during the interview. Most questions are focusing on your methods. Nothing about my previous project, but a lot of hypothesis scenarios. So, make sure you have a grasp knowledge about how to choose method under different conditions.

    The final round is a 30 mins presentation. And they will ask you questions based on your presentation. They asked really interesting, deep, and realistic questions. I really enjoyed their questions because they definitely inspired me and gave me new insights to think about a same problem from different perspectives.

    Interview Questions

    • What are the pros and cons of xxx method (a specific method) ?   1 Answer

  4. Helpful (9)  

    User Experience Researcher Interview

    Anonymous Employee in Menlo Park, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 5 weeks. I interviewed at Facebook (Menlo Park, CA) in January 2017.

    Interview

    Caveat: I was referred internally.

    1. Call from recruiter. We talked about my experience, plans for the future, and why Facebook for half an hour.

    2. 45 min teleconference interview with a research manager. I was given a hypothetical problem and was asked to go through my research process.
    Manager: "Think about your favorite app besides Facebook."
    Me: "app A is my favorite because of x,y,z."
    Manager: "Imagine that this app has not been released yet." Walk me through how you would research the user experience."

    3. I was told I made it to the final round. The recruiter send me a research challenge 3 days before the onsite. It asked me to think about a UX issue with FB and come up with a research plan that I would then present to multiple researchers at Facebook.

    4. The onsite. I presented my research plan for 45 min, including questions. After that I had a 20 min break to relax. Then I had back-to-back 1:1 interviews with two people in the room besides me: the main interviewer and a trainee. They asked me to justify details about my research plan and had me come up with research processes and plans for hypothetical situations.

    Interview Questions

    • Imagine that Instagram is more successful in Thailand than it is in the US.

      1. What are some reasons this could be?

      2. How would you go about conducting research in this scenario?   1 Answer

  5.  

    User Experience Researcher Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through a recruiter. I interviewed at Facebook in October 2016.

    Interview

    It is a three stage process interview, although I did not make it past the second interview. The first was a regular chat with a recruiter who gave me a bit of info about the position and asked about my background. The second was a skills interview with a researcher. This was a tough interview, in my honest opinion. They didn't ask anything that I thought was entirely unusual, but it was difficult to gauge their response. I felt there were several ways to answer the question, but they wanted me to stick to one. I also did not get a clear explanation about the type of person they were looking for, but perhaps that was intentional. The third stage would have been a presentation to be done remotely based on something they would have given me a week to prepare.

    Interview Questions

    • To defend to a manager why I thought the method I picked was the best.   Answer Question

  6. Helpful (8)  

    User Experience Researcher Interview

    Anonymous Interview Candidate in Menlo Park, CA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 4+ weeks. I interviewed at Facebook (Menlo Park, CA) in April 2016.

    Interview

    I met a recruiter at a conference and I submitted my resume directly to them. A month later I had my first phone interview with one of the hiring managers at their HQ in Menlo Park. The interview was about 30 minutes and consisted of questions about why I want to work at FB, what my research interests are, and what research methods I use. I was also asked what I might want to work on at FB. A few weeks later I had a video interview with one of the UX researchers in Menlo where they asked me to pick a product, identify a UX problem, and describe how I would conduct research. A couple of weeks later I was told that I had made it to the final round of interviews which consisted of going on site to Menlo Park. Part of the final round involved getting a research problem 48 hours before the interview that I needed to prepare a talk on how I would design the research. On site I was there from 9am to 3pm, where I gave my talk, answered questions about my research design, and then had four seperate ~40 minute interviews. Questions in the individual interviews addressed my research interests, my interests in broader current issues around UX and communication technology, and personal working style and collaboration style. Everyone was really nice, the campus is an amazing place to visit, and the food was excellent.


  7. Helpful (14)  

    User Experience Researcher Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at Facebook (San Francisco, CA).

    Interview

    There was a phone screen with the recruiter then a couple days later I had a video conference with a researcher at facebook.

    The recruiter gave me a lot of great information about what to expect from the process, which was pretty accurate for the stage I got to. The recruiter read off a list of research methods and asked me to indicate my level of knowledge for each. The recruiter mentioned it was important I be honest about how confident I feel with each method. That statement made me start questioning my competency on some of the methods I'm not as strong in, when in reality I am an expert in all of them. I feel like the way the recruiter asked the question was meant for the candidate to second-guess their competency.

    The video conference with the researcher was a little nerve-wracking and also messed with my head. I have several years of research experience, but the researcher asked me two hypothetical questions (which I wasn't expect to be asked until onsite interview stage) and while I was answering how I would solve a research scenario, the researcher kept a straight-face and probed with follow up questions that made me feel like I was answering incorrectly which of course made me feel less confident about my answers and I'm sure that came across in the interview.

    I should mention this was my first interview in over two years and I was a little nervous, so this could be why I didn't do as well as I thought I would. I have interviewed at Google for a user researcher position and wasn't asked hypotheticals until I was onsite. I was allowed to work on the white board and had more time to answer them. I was surprised to get these types of research scenarios in a phone interview. That's the main reason why I think it was difficult.

    Interview Questions

    • Think of your favorite app. How would you go about studying decreased engagement for that app? What would you tell PMs about why you chose that research method?   1 Answer
  8. Helpful (4)  

    User Experience Research Interview

    Anonymous Interview Candidate in Mountain View, CA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 2+ months. I interviewed at Facebook (Mountain View, CA) in January 2016.

    Interview

    Three stages. First, phone interview with recruiter. Then video interview with someone (hopefully) who has knowledge of your methods. If you pass then you're given a research prompt. You present your solution in person to a team of UXers.

    Interview Questions

    • How would you monetize one of the research projects listed on your C.V.?   Answer Question

  9. Helpful (11)  

    User Experience Researcher Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Facebook.

    Interview

    First spoke with hiring recruiter, to determine if I was interested. Second interview was by a video conference with a researcher, where I talked about my experience and was given hypothetical research scenarios and how would I address them. Third interview was a visit to the Facebook campus, where I had a panel presentation/interview followed by four individual interviews.

    Interview Questions


Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.