Facebook User Operations Analyst Interview Questions

Updated Sep 21, 2016

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Interviews at Facebook

Experience
Positive53%
Negative4%
Neutral43%
Getting an Interview
Applied online54%
Employee Referral30%
Campus Recruiting8%
Difficulty
3.3
Average
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Found 55 candidate interviews
Helpful (6)
Facebook
Anonymous Interview Candidate in Austin, TX
No Offer
Neutral Experience
Average Interview
Application

I applied through an employee referral The process took 1 week. I interviewed at Facebook (Austin, TX) in Jul 2016

Interview

Spoke with a recruiter who then set up a video interview with a member of the community operations team in Austin. Mostly asked about my experience and how I would help people with different user issues. Most of the experience questions were related to problem-solving and steps I took to solve them. I was also asked to explain how to use an existing Facebook feature, some of its benefits, and how I would see if it was being adopted by users.

Interview Questions
  • How would you identify fake profiles?
    3 Answers
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Helpful (17)
Facebook
Anonymous Employee in Canada
Accepted Offer
Positive Experience
Difficult Interview
Application

I applied through an employee referral The process took 4 weeks. I interviewed at Facebook (Canada)

Interview

I was interviewed by six people individually on two separate days. Each interviewer took about 30 minutes for the interview. They were either team leads or managers. They described which teams they were from and then went through my resume and started asking specific questions about my work experience.

Interview Questions
  • Why do you want to work at Facebook? What do you like about Facebook? Why do you think Google is better than Facebook?
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Facebook
Anonymous Interview Candidate in Norway
Declined Offer
Positive Experience
Average Interview
Application

I applied online. The process took 4 weeks. I interviewed at Facebook (Norway)

Interview

I applied online. The process included three interview rounds in total. It started out with online tests, which were ok. It is a benefit to prepare. Moving forward I had a two phone interviews and one interview through a video conference. The first interview was with on of the employees from HR and the questions were mostly related to competancy and my motivation for why I wanted the role and why I wanted to work for Facebook. The second interview was with someone from the user operations department. I mostly got case questions about what I would do in various situations related to the role. The last interview was with three different people, all from the user operation department, but at different levels.

Interview Questions
  • Why I wanted the position, since I have a background in Finance.
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Facebook
Anonymous Interview Candidate in Switzerland
No Offer
Application

 I interviewed at Facebook (Switzerland)

Interview

Applied online. Received an invitation to do an online test a few days after application. The test consisted of 8 analytical multiple choice questions (sets, trend analysis, statistics, calculus), 1 multiple choice comprehension question (questions based on a given short text) and 1 essay question to be answered in the language applied for.

Interview Questions
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Helpful (1)
Facebook
Anonymous Interview Candidate in Dublin, Dublin
No Offer
Negative Experience
Difficult Interview
Application

I applied online. The process took 4 weeks. I interviewed at Facebook (Dublin, Dublin) in Aug 2014

Interview

I applied online and then around 2 weeks or so I received an email inviting me to a test. I passed it and went on with a phone interview with the recruiter. She walked me through basic questions like tell me about yourself, what is the trend that you see, how to deal with a thousand of reports per day, how to spot a fake account...After that I got on an interview with someone from the team. The conversation got disconnected a few times and then after waiting for more than a week for the result, I got a thank you email. It was disheartening experience

Interview Questions
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Helpful (2)
Facebook
Anonymous Interview Candidate in United States
No Offer
Application

 I interviewed at Facebook (United States)

Interview

A 30 mins written test, containing 2 essay questions. 400 words minimum

Interview Questions
  • Try you best to type as fast as possible.
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Helpful (46)
Facebook
Anonymous Employee in San Francisco, CA
Accepted Offer
Positive Experience
Difficult Interview
Application

I applied online. The process took 3 weeks. I interviewed at Facebook (San Francisco, CA) in Jan 2014

Interview

I applied online through Facebook page, and they contacted me right immediately like on that day which was scary for me. I guess they embody truly the culture of moving fast. I got an e-mail with to complete some online test with 13 questions and they were on: 13 questions: 9 Analytical Multiple Choice Questions – focusing on sets, trend analysis, calculus, stats, etc. 1 open ended basic SQL question. 1 open ended normalization question. 1 Multiple Choice English language comprehension question. 1 open ended language question (this part should be 200 – 300 words). The entire online assessment test was conducted through hackerrank.com and it was for 90 min. Personally I did not go and complete the Quiz within couple of day. I did take my time to prepare and I was right. It is a difficult test. I did use apps like the impossible interview and the aptitude interview from iTunes app store to prepare. They were a help.

Interview Questions
  • The most difficult or unexpected thing was that they contact you right immediately leaving you no time to prepare, so before you apply take you're time to prepare and they apply. other than that this question was pretty difficult: An analyst at Facebook is conducting a satisfaction survey sampling from a list of 10,000 new users. The list includes 2,500 French users, 2,500 German users, 2,500 Italian users, and 2,500 Portuguese users. The analyst select a sample of 400 users, by randomly sampling 100 users of each country. is this an example of a simple random sample?
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Helpful (10)
Facebook
Anonymous Interview Candidate in Menlo Park, CA
No Offer
Neutral Experience
Difficult Interview
Application

I applied online. The process took 3 weeks. I interviewed at Facebook (Menlo Park, CA) in Mar 2014

Interview

started with an initial phone screen, followed by a phone interview consisting of behavioral questions, then an onsite with 5 1:1 interviews, each taking 20-30 minutes

Interview Questions
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Facebook
Anonymous Interview Candidate in United Kingdom
No Offer
Application

I applied online. The process took 2 weeks. I interviewed at Facebook (United Kingdom)

Interview

Telephone interview, 4 Skype/site interview

Interview Questions
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Helpful (19)
Facebook
Anonymous Employee in Ireland
Accepted Offer
Positive Experience
Application

I applied through an employee referral The process took 3 weeks. I interviewed at Facebook (Ireland)

Interview

I was referred by a friend and a recruiter called me within a week, we had a long phone call where I spoke a lot about my previous experience and tried to explain how it relates to the position in Facebook ( as I worked in a completely different industry). I was then invited for onsite interviews very quickly. I had 4 onsite interviews, 3 with Team Leads and one with the Manager at the time. Interviews were tough but really good, each interviewer touched upon different topic (experience, competency, Facebook products, knowledge of the region I'd be covering etc.). It was a great experience for me, I would've said the same even if I didn't get the job.

Interview Questions
  • Some questions on why I am changing the field of work so dramatically were a but difficult to answer (from non-profit). Product enhancement questions need preparation as well.
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