FedEx Custom Critical Customer Service Representative Interview Questions | Glassdoor

FedEx Custom Critical Customer Service Representative Interview Questions

2 Interview Reviews

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Customer Service Representative Interview

Anonymous Interview Candidate in Uniontown, OH
No Offer
Negative Experience
Easy Interview

Application

I applied in-person. I interviewed at FedEx Custom Critical (Uniontown, OH) in November 2013.

Interview

One interview in person. I offered to tell my interviewer how every phase of this job was done. He kept nodding his head, yes to every thing I said. He was hiring 14 girls. I got a letter saying that he was looking for a better fit. Age discrimination.

Interview Questions

  • I did not think any of the questions were difficult. I performed this exact position for 1 1/2 years at another trucking company, went to Fedex with good credentials, a solid work history and good work ethics. I am over 45 years old, and was definitely discriminated against my age.   2 Answers

Other Interview Reviews for FedEx Custom Critical

  1.  

    Customer Service Representative Interview

    Anonymous Employee in Uniontown, OH
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 2 weeks. I interviewed at FedEx Custom Critical (Uniontown, OH) in May 2010.

    Interview

    30 temps were hired be FedEx recruiter. Constant feedback was given. Some temps left, others were released. After six months the remaining 14 temps were given 1:1 interview and review of performance. 12 of 30 temps were hired after six months.

    Interview Questions

    • Describe a time you had to think outside the box to meet a customer's request.   Answer Question
    • Describe a time you dealt with a angry customer, how you handled it, and the outcome.   Answer Question

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