FedEx Office Customer Service Interview Questions | Glassdoor

FedEx Office Customer Service Interview Questions

Updated Aug 21, 2017
2 Interview Reviews

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Helpful (1)  

Customer Service Interview

Anonymous Employee in Los Angeles, CA
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at FedEx Office (Los Angeles, CA) in September 2014.

Interview

They want to know how youll be with customers an how well can you sell products and make revenue for your store. They also want team players so you should work well with others an be able to work on your own with little supervision.

Interview Questions

  • If a customer order is wrong what would you do?   1 Answer

Other Interview Reviews for FedEx Office

  1. Helpful (2)  

    Customer Service Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at FedEx Office (Houston, TX) in October 2011.

    Interview

    I actually interviewed originlly for the Assistant Manager position from another store, but they hired someone from within the company and I needed a job so I took this instead. The interview process was long in terms of the wait in bewteen interviews took weeks. The actual store interview was more just talking and them trying to emphasize that I could move into management quickly or into a possible field technology position (this was not true).

    Interview Questions

    • Iyt was just a general interview about experience and also asking the basic questions regarding strengths and weaknesses.   Answer Question

    Negotiation

    No negotian phase. It was literally. We can't offer what you were looking for with the management position but this is what we are paying the S&G specialist.


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