Fireman's Fund Insurance Interview Questions | Glassdoor

Fireman's Fund Insurance Interview Questions

28 Interview Reviews

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  1.  

    Business Systems Analyst Interview

    Anonymous Interview Candidate in Novato, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Fireman's Fund Insurance (Novato, CA) in February 2015.

    Interview

    The application process was easy. It took a long time to hear back from Human Resources and I started wondering if they received my application. Weeks later I was called for an interview. I felt like they kept me hanging for a very long time with little communication.

    Interview Questions


  2.  

    Administrative Specialist Interview

    Anonymous Employee in Novato, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 5+ weeks. I interviewed at Fireman's Fund Insurance (Novato, CA).

    Interview

    The online application has some technical glitches, once through that process then the HR recruiter was pleasant and helpful. The entire process was slow going taking nearly one month for a job that I was told needed to be filled "immediately". After the phone interview with the recruiter, I was scheduled to meet with the hiring manager, another admin assistant and one other manager in the department. All were pleasant and positive about the company and clear about the role expectations.

    Interview Questions


  3.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Fireman's Fund Insurance.

    Interview

    I had a phone interview with a recruiter. She called back the next day to set up a face to tace interview and let me know I was going to meet with 4 people and take a typing & basic comprehension test and to plan to be there for about 2 hours. I met with 2 people at time and essentially had two interviews.

    Interview Questions

    • All questions are pretty straight forward. Make sure you have lots of examples of times you had difficult customers or was in a difficult situation and how you overcame that.   Answer Question

    Negotiation

    I got the offer about a week after I interviewed and I took the initial offer.


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  5. Helpful (1)  

    Finance Specialist Interview

    Anonymous Interview Candidate in Novato, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    The process took 4 weeks. I interviewed at Fireman's Fund Insurance (Novato, CA) in March 2014.

    Interview

    I applied online and three days later received a call to set up a phone interview for the next day. The recruiter called 30 minutes late for the phone interview and asked to reschedule to the following day. We reschedule the phone interview which lasted about 20 minutes and basically went over my resume and experience. During the phone interview I was offered an in-person interview for the following week. I had three one on one interviews about 30 minutes each. The recruiter called me the following week and said I was well-received, but didn't have the required 5-7 years of experience required for the position (the position didn't say it required 5-7 years experience and I don't have that experience so not sure why they interviewed me).
    The recruiter said that there was another position opening up that I would be a great fit for, but the department was going though some changes so he would contact me the following week to set something up for that position. I never heard anything so I sent an email to the recruiter to follow up on the position. He never respond to the email and has not contacted me.

    Interview Questions

    • not difficult but interesting question... Tell me something about yourself that I wouldn't know from your resume   Answer Question

  6.  

    Solution Engineer Interview

    Anonymous Interview Candidate in Novato, CA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at Fireman's Fund Insurance (Novato, CA) in October 2013.

    Interview

    I was contacted about 3 weeks after applying online. Had a preliminary phone screening where the HR said I was a really good fit and set me up for an in-person interview the next day. The in-person interview was about an hour long and was mostly asking questions about my resume or to explain a project. Couple of basic behavioural like what was your biggest failure/success.

    Interview Questions

    • Explain to me about your Senior Design project.   1 Answer

  7. Helpful (2)  

    CAT Claims Adjuster Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Fireman's Fund Insurance.

    Interview

    Had a preliminary interview with HR rep and a second interview with the hiring manager. Got the feeling that my having a kid was worrisome considering the travel and haven't heard back...it's been two weeks.


  8.  

    Actuarial Analyst Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    I applied online and after weeks of calls back and forth between an hr rep and myself I was able to schedule an appointment. They said they would pay for travel since I do not live within driving distance, however they did not fulfill that agreement. The interview lasted 6 hours with mostly considerate people except of course the one making the final decision, who did not give the time of day.

    Interview Questions


  9.  

    Senior Project Manager Interview

    Anonymous Employee in Novato, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3+ weeks. I interviewed at Fireman's Fund Insurance (Novato, CA) in April 2013.

    Interview

    Good communication from recruiter. Online application system is a bit remedial. Settings somehow supressed my application from recruiter. Had to sort of prove I'd already completed the process. Automated message to candidate includes attachment with instructions to manager. The poor automation quliaty here was a bit worrisome, but candidates should persist through this awkward phase. The rest of the company doesn't seem to operate this way.

    Interview Questions

    • I've never been asked about my "personal brand" before, in this kind of role.   1 Answer

    Negotiation

    The application process forces you to state a desired salary. They offered slightly less than I asked for on the application. I requested a compromise on a benefit and was given a different, but acceptable alternative. Honestly, I was so motivated to leave my former employer, I didn't fight very hard, but I got the impression the recruiter and hiring manager would have engaged fairly with me if I had. I think the critical part of engaging with anyone at FF is respect and openness to other's ideas. Don't be afraid to articulate your needs, but be careful to be extremely respectful as you do this. Entitlement isn't a job skill, here.


  10. Helpful (1)  

    Assistant Actuarial Analyst Interview

    Anonymous Interview Candidate in Novato, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2+ months. I interviewed at Fireman's Fund Insurance (Novato, CA) in November 2012.

    Interview

    Talked with the recruiter on the phone and was brought out to the campus for an in person interview a couple of weeks later. I interviewed with four people including the vice president, assistant vice president and two FCAS managers. I also took a tour of the campus with a senior actuary and had lunch with two peer's. Everyone was very nice and I loved their campus. They have a gym, cafeteria, dry-cleaning, and study room. The whole process took about four and a half hours.

    Interview Questions

    • They describe a golf course that gives a certain prize to players when they hit a hole in one. They want you to figure out what the premium should be on an insurance policy on the prize.   1 Answer
    • Explain what is meant by the "Fiscal Cliff" so that third grader could understand what the big deal in the media is.   Answer Question

  11.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Fireman's Fund Insurance in October 2012.

    Interview

    I was in touch with HR for about a year, but they were on a hiring freeze the whole time. Finally they brought me in for a one on one interview. The next weekend I came in for a 4 hour on campus interview with 4 managers and lunch with two analysts. The VP of pricing was the least welcoming/expressive, but it seemed to be an intimidation tactic. Eventually she opened up and we had a good conversation.

    Interview Questions

    • Outline how you would price hole-in-one insurance, and how you would evaluate the expected loss.   Answer Question

    Negotiation

    I asked for 5% more and got about 3% more.


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