First Banks Interview Questions | Glassdoor

First Banks Interview Questions

7 Interview Reviews

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  1.  

    Branch Manager Interview

    Anonymous Interview Candidate in Newport Beach, CA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at First Banks (Newport Beach, CA) in August 2015.

    Interview

    Received phone call from hiring manager who was also the Regional Manager. Conducted phone screening and moved on to two in person interviews. Company is a small family owned bank who has grown mainly through acquisitions. Branches are small and slow. The interviewer shared who their primary competitors were but it seemed that they lacked the infrastructure as well as the brand awareness to really capture a much more savvier southern California market. Doesn't mean there isn't business there for them. As long as there is smaller business with credit needs this bank can continue to grow on smaller "family" scale. But not really going raise any eyebrows.

    Interview Questions


  2.  

    Customer Service Representative I Interview

    Anonymous Employee in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at First Banks (Saint Louis, MO) in June 2014.

    Interview

    It was weird. I applied for one location and 30 minutes later i got a phone call from the manager and was asked to come in for an interview the next afternoon. We chatted about the job, cash handling, sales experience and my expectations and goals with the company. The manager seemed very interested and said she will get my information to HR and get the next step going.

    About a month went by with no response and being told the process was still going on, I applied at another location. I got the phone call back about a week later, interviewed a few days later and the next week, I was offered the job.

    Interview Questions

    • Most of the questions were about cash handling, sales experience and expectations. There were questions on goals that I have achieved in my previous employer, how I set goals and what I do to achieve goals. Other questions include customer service scenarios, what good customer service is to me and prior examples of when I showed great customer service.   Answer Question

  3. Helpful (1)  

    CSR11 Interview

    Anonymous Employee in Hazelwood, MO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at First Banks (Hazelwood, MO) in February 2014.

    Interview

    easy, i has one interview, explained my former job, talked to the interviewer about the requirements. I left with a good feeling. The whole process took about an hour. He asked a lot of questions about my past experience and explained details of the position

    Interview Questions


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  5.  

    Float Teller Interview

    Anonymous Employee in Riverside, CA
    Accepted Offer
    Neutral Experience

    Application

    The process took 1 day. I interviewed at First Banks (Riverside, CA) in December 2013.

    Interview

    general cash handling questions with cross selling examples and management options and benefit discussion understanding the bank as well as the manager and employees a walk thru of the bank and the ideas of daily work life and duties

    Interview Questions


  6.  

    Banking Interview

    Anonymous Employee in Hazelwood, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at First Banks (Hazelwood, MO) in August 2009.

    Interview

    Very friendly atmosphere for students and great communication with other employees.

    Interview Questions


  7.  

    Loan Department Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at First Banks in August 2011.

    Interview

    There are 2 rounds of interviews

    Interview Questions


  8.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    The process took 5 days. I interviewed at First Banks in October 2009.

    Interview

    Interviewer was nice but thorough. He asked me what I would do if a customer was angry because of a bank error, also asked how I would cross-sell bank products.
    Overall a good interview. Turned down the position because the salary wasn't enough.

    Interview Questions

    Reasons for Declining

    Compensation was to low.


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