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    Flextronics Customer Service Technician Interview Questions

    5 Interview Reviews

    Experience

    Experience
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    Getting an Interview

    Getting an Interview
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    Difficulty

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    Helpful (2)  

    Customer Service Technician Interview

    Anonymous Interview Candidate in Owensboro, KY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1+ week. I interviewed at Flextronics (Owensboro, KY) in November 2013.

    Interview

    I was approached via email by one of their recruiters. Had a very pleasant phone screen interview with the recruiter, who scheduled an interview with the local site manager. That's when the process began to go awry. First, the site manager said he didn't know I was coming. He basically painted a picture of burnt out employees not meeting their goals because they were so under-staffed. Then he asked a question concerning my age that was out and out discriminatory. I didn't receive an offer and I'm glad - I left the site planning to decline any offer.

    Interview Questions

    • "You're much older than my other employees. How do you get along with younger co-workers?"   1 Answer

    Other Interview Reviews for Flextronics

    1.  

      Customer Service Technician Interview

      Anonymous Employee
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Flextronics.

      Interview

      I had a phone interview initially. I was asked standard questions about previous jobs and any technical experience I had. I was asked to describe a difficult problem I had in school or work and how I handled it. It was just like every other interview I've had and done for others. A second interview was done and it was similar to the first but this one was in person.

      Interview Questions

      Negotiation

      I was able to negotiate but I did not. I took what they offered.

    2.  

      Customer Service Technician Interview

      Anonymous Employee in New York, NY
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 4 days. I interviewed at Flextronics (New York, NY).

      Interview

      Group interview, very little questions, very informal

      Interview Questions

    3. Helpful (1)  

      Customer Service Technician Interview

      Anonymous Employee in New York, NY
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Flextronics (New York, NY) in July 2009.

      Interview

      first a phonecall from one of the recruiters then 2 days later group interview and extensive application to fill out then the next following monday you are sent to a training facility for 2 weeks 5 days each with all expenses covered but be carefull you can get fired there very very easily. upon completion on last friday you are required to take a test consisting of 5 sections of what you covered durring the training. unfortunatly every body can be easily deemed as phone smile and wait for you to make a light mistake

      Interview Questions

      • Has there ever been a time where a customer was dissatisfied with your service?   1 Answer

      Negotiation

      you get a choise of a territory of which store you want to work for if they dont have that territory they will pay $15 per hour to work at a different one

    4.  

      Customer Service Technician Interview

      Anonymous Employee in Los Angeles, CA
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied online. The process took a week. I interviewed at Flextronics (Los Angeles, CA) in January 2009.

      Interview

      Just too much of a hassle to set up an interview.

      Interview Questions

      • My interviewer asked me If I had to ever go out of my way for a customer before in my previous work experience if so what limits would i go to keep a customer happy?   1 Answer

      Negotiation

      Very thourough. I have gone through a background check.

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