Forever 21 XXI Sales Associate Interview Questions | Glassdoor

Forever 21 XXI Sales Associate Interview Questions

Interviews at Forever 21

17 Interview Reviews

Experience

Experience
47%
41%
12%

Getting an Interview

Getting an Interview
93%
7%

Difficulty

1.8
Average

Difficulty

Hard
Average
Easy

 

XXI Sales Associate Interview

Anonymous Employee in Seattle, WA
Accepted Offer
Positive Experience
Average Interview

Application

I applied in-person. The process took 1 day. I interviewed at Forever 21 (Seattle, WA) in October 2010.

Interview

I went to a walk-in interview at forever 21. Wore forever 21 clothes aside from my shoes; a black blazer with a cute pink ruffled shirt underneath with some skinny black work pants and some black flats. The interview itself was not very long. The manager was just reading questions straight from a piece of paper. I was asked a few questions that were situation-based. For example, explain in detail how you handled a bad situation in the workplace. I was hired right on the spot. She gave me the date and time for the orientation and that was that. The work culture is great. I worked there for 8 months and enjoyed working with all my coworkers and for the most part the managers were really nice and funny. The only thing is they don't seem to care how you are doing personally. Also the turn over rate is really high, sometimes the stress is so much that people walk right out of the store and never even come back. But you have to learn to manage the stress; i mean it's a job it's not going to be easy.

Interview Questions

  • Why would you be a good fit for forever21?   1 Answer

Other Interview Reviews for Forever 21

  1.  

    XXI Sales Associate Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at Forever 21 (Orlando, FL) in January 2009.

    Interview

    Group interview - there was about 10 of us, very basic, generic questions

    Interview Questions


  2.  

    XXI Sales Associate Interview

    Anonymous Employee in Glendale, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Forever 21 (Glendale, CA) in April 2011.

    Interview

    About a week after turning in my application I got a call back from the store asking to come in the next day for a group interview. For the group interview we had a single interviewer. She asked a question and each of the interviewees answered them one by one. After the interview I left the store, only to be called back about four minutes later to come back at that moment. I then had a second interview with the manager, who told me on the spot that I was hired. Out of the approximate group of 10 interviewees, only 3 of us were called back for a second interview. I'm unsure whether the other 2 got hired as well since I was the first to be interviewed (a second time) and did not stick around since I had other plans that day.

    Interview Questions

    • It's a busy day and you've got 3 customers asking for your help, clothes on the rack that need to be put back, and your manager is bugging you. Which task would you do first and why?   1 Answer
    • How would you handle an upset customer?   Answer Question
  3.  

    XXI Sales Associate Interview

    Anonymous Employee in Freehold, NJ
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Forever 21 (Freehold, NJ) in May 2014.

    Interview

    Totally normal, cool manager, talked about my love of fashion and why I liked F21 (plus size section that's still on trend), she explained the pay rate and how it works. She left maybe a month after I started working there, as did 3 other managers. The store was a breeding ground for manager turn around

    Interview Questions

    • Why do you like Forever 21?   1 Answer

  4.  

    XXI Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Forever 21 in January 2012.

    Interview

    Phone call offering group interview. Group interview consisted of one question, "why do you want to work here"? Only certain girls were asked to stay.

    One on one interview questions...
    "who is your style icon?"
    Got a call back the next day and accepted job.
    Seems like new people are always getting hired.

    Interview Questions


  5.  

    XXI Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 2 days. I interviewed at Forever 21 in August 2010.

    Interview

    I had printed and filled out an application from the Forever Twenty-One website and went to the store and handed in the application to an assistant manager. When handing in the application, she asked me some questions like my previous job experience and why I wanted to work there. Then she told me to come back the next day for a group interview. During the group interview, I was a lot more outgoing than usual and smily. Also had funny stories from my previous work experience that the interviewer seemed to like. Just be friendly and outgoing and emphasize that you're really good with people. Also, dress cute but professional... Wear accessories! Only me and another girl were hired out of a group of 10 people.

    Interview Questions

    • What would you do if you see a shoplifter stealing an item?   1 Answer

    Negotiation

    My previous job was $8.50/hour. They gave me $9.50/hr. Everyone's pay is different depending on their previous work experience.


  6.  

    XXI Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Forever 21 in May 2011.

    Interview

    I went in to a Forever21 and the manager walked up to me and said "i love your style" and told me that they were hiring for fresh trendy people. Then i filled out an application and was interviewed on the spot. About 3 days later i received a call asking for a second interview. There i met with three co managers and we laughed and talked about fashion and hair. I didnt hear anything for about 2weeks then i got a call saying Welcome to the team!!!! All in all be yourself and dress how you normally dress don't go overboard because it shows what your true style is. They're looking for cute people with high energy and great smiles

    Interview Questions

    • Why do you want to work for this Forever21?!   1 Answer
    • Name a time when you got out of a stressful situation and made it positive?!   Answer Question

See What Forever 21 Employees Are Saying

StarStarStarStarStar     Current Retail Sales Associate

Pros: “Could mind your own business in the store”“Could mind your own business in the store” – Full Review

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