Freedom Mortgage Interview Questions | Glassdoor

Freedom Mortgage Interview Questions

Interviews at Freedom Mortgage

96 Interview Reviews

Experience

Experience
48%
23%
29%

Getting an Interview

Getting an Interview
50%
24%
13%
7
2
2
2

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Vice President Interview

    Anonymous Employee in Tempe, AZ
    Accepted Offer
    Negative Experience

    Application

    I applied online. The process took 4 days. I interviewed at Freedom Mortgage (Tempe, AZ) in August 2017.

    Interview

    Went well initially and offered the position. After immediate departure of AZ Exec team, Corporate somehow didn't get the notice of Offer. Still couldn't remember after I showed them email correspondence with all Exec's included on messaging

    Interview Questions


  2.  

    Project Coordinator Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience

    Interview

    I received a voicemail from the Recruiter and promptly called her back and left a message. I called back again the next day and left a message. Never heard back from her.  Terrible customer service. 

    Interview Questions

    • The recruiter never caked me back. They could have even called to say that they were no longer interested.   1 Answer
  3.  

    Call Center Manager Interview

    Anonymous Interview Candidate in Fishers, IN
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 8+ months. I interviewed at Freedom Mortgage (Fishers, IN) in February 2018.

    Interview

    Online app, phone call for initial interview, scheduled interview with hiring manager, follow-ups for months, given 2-week time frames each follow up. Followed up every 2 weeks. On the day of a 2 week follow up scheduled, received an automated email the position had been withdrawn.

    Interview Questions


  4. Helpful (1)  

    Call Center Supervisor Interview

    Anonymous Interview Candidate in Fishers, IN
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Freedom Mortgage (Fishers, IN) in February 2016.

    Interview

    Applied on line in about a week was called for an interview. Next day, was called back in for a 2nd interview with the Manager. Stated still were doing interview and also looking at internal candidates.

    Interview Questions

    • What do you know about the company?   1 Answer

  5. Helpful (2)  

    Regional Account Manager Interview

    Anonymous Interview Candidate in Chandler, AZ
    Declined Offer
    Negative Experience

    Application

    I interviewed at Freedom Mortgage (Chandler, AZ) in June 2016.

    Interview

    had the recruiter call me and the job description seemed find though they seemed desperate to fill the position. went for the interview and they seemed not to know who i was. the people there seemed to dress unprofessionally and I was made to wait 20 minutes. while starting to go through the process dome guy who wasn't even interviewing me interrupted and just wanted to know if i can do 500 cold calls a week. to me the whole process was bizarre and left due to his rudeness.

    Interview Questions

    Reasons for Declining

    unprofessional


  6.  

    Telecom Engineer Interview

    Anonymous Employee in Mount Laurel, NJ
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Freedom Mortgage (Mount Laurel, NJ) in September 2017.

    Interview

    Performed a phone screen with a recruiter, then moved on to interview with hiring manager. Most of the communication was through email. The recruiter was very responsive. They were not willing to negotiate salary or benefits.

    Interview Questions


  7.  

    Customer Advocate Interview

    Anonymous Employee in Broomfield, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Freedom Mortgage (Broomfield, CO) in December 2017.

    Interview

    The interview was very simple, and straight forward. There were no silly questions, or anything like that. It was just a meeting to introduce each other basically. It was very easy, and it was very laid back. The interview only lasted about 15 minutes. There were two people, and they asked me to briefly tell them about myself.

    Interview Questions

  8. Helpful (1)  

    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Freedom Mortgage.

    Interview

    Interview was easy, I asked very specific questions, got the answers I was looking for, then found out during training that the answers I was given were completely false. Had I known what I know now I would not have accepted this offer, as I had other job offers at the time.

    Interview Questions

    • Me:"Do we make any type of outbound calls to collect money or late payments?"   1 Answer

  9. Helpful (1)  

    Customer Care Representative Interview

    Anonymous Interview Candidate in Fishers, IN
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at Freedom Mortgage (Fishers, IN) in August 2015.

    Interview

    It was fairly standard. I was given a phone screen by an HR representative and referred for a face-to-face interview. They already had a copy of my resume and wouldn't accept an updated one, however. We discussed compensation and salary expectations. I explicitly told the gentleman on the phone that I wouldn't have left my current position for less than what I'd been making. He told me I'd earn $16 an hour; I mentioned this in the interview and the manager chuckled and explained that, "with overtime", I could earn those figures. Essentially, I wasted gas to drive to the far side of town.

    Interview Questions

    • "How do you handle working with unhappy clients?"   1 Answer

  10. Helpful (1)  

    Customer Care Representative Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through other source. The process took 5 days. I interviewed at Freedom Mortgage (Phoenix, AZ) in February 2012.

    Interview

    brief and to the point without encountering any type of skills or knowledge test. I did not think that it was a very in depth of an interview as only one person was involved and did not include any mention of the job details or training process. Not long as many interruptions occurred because everything the initial person met was the only person that knew how to spell "mortgage" was in the office I was in.

    Interview Questions


See What Freedom Mortgage Employees Are Saying

StarStarStarStarStar   Current Anonymous Employee in Mount Laurel, NJ

Pros: “Invests in their employees helping employees reach their professional goals. Examples include a top notch annual conference for its employees where the CEO and the executive team share the...”“Invests in their employees helping employees reach their professional goals. Examples include a top notch annual conference for its employees where the CEO and the executive team share the strategy for the year ahead and bring in many motivational and industry speakers. The company is committed to employee growth and career advancement encouraging and supportive of employee continuing education. A caring culture that truly focus on community service and giving back. There are always opportunities to get involved. The best part of Freedom are the people! Great people who are smart, caring and hard working.” – Full Review

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