Frontier Communications Interview Questions | Glassdoor

Frontier Communications Interview Questions

Interviews at Frontier Communications

218 Interview Reviews

Experience

Experience
55%
25%
20%

Getting an Interview

Getting an Interview
53%
18%
12%
7
4
3
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
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  1. Featured Interview

    Helpful (1)  

    Sales Interview

    Anonymous Employee in Lakeland, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Frontier Communications (Lakeland, FL) in April 2018.

    Interview

    Very fast. It all depends on the person and how motivated you are. Seemed legitimate to me. I feel confident in the company. Asked a couple questions. Very personable. Kind. Patient. Happy.

    Interview Questions


  2.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4+ weeks. I interviewed at Frontier Communications.

    Interview

    Pretty straight forward interview process. Usually a panel of 3 people asking standard interview questions.

    Interview Questions

    • Nothing out of the ordinary, asked to provide examples of a time when I performed ____ task.   Answer Question

    Negotiation

    I was able to negotiate, went back and forth 3 or 4 times to agree on an acceptable salary that took into account my added commute times.

  3.  

    Sr. Software Engineer Interview

    Anonymous Employee in Richardson, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Frontier Communications (Richardson, TX) in April 2016.

    Interview

    Easy, friendly, brief and up to the point. First it was telephony screening which was bit formal. Then I was invited for in-person interview at their main development office. It was overall good experience - very relaxed environment - was given tour of products and was also introduced with teammates.

    Interview Questions

    • Past experience in similar technology, operation and technical support related questions, technical questions around domain, future plan in terms of technical innovations, my expectations from senior leadership, where do I see in next couple of years etc.   Answer Question

  4.  

    Collections Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Frontier Communications.

    Interview

    Applied a few weeks back through monster. I then was contacted by a HR manager in regards to my resume and if I was interested in continuing forward with my application. After, I was set up for a group interview. During the group interview we were asked questions about collections and customer service. I did not like the way they addressed us like if we were some type of career criminals or drug addicts in regards to their pre-requisites. (Mind you I have never touched drugs in my life). I was pretty much thrown off after that. Their hours are all over the place and they seem to not care if you have children or family needs as they stated having you in is the most important thing to them.

    Interview Questions

    Reasons for Declining

    Pay is fairly low if you have a higher education, and their top pay in 5 years is only $15.00. The way I was treated at the interview just gave me the impression that they are worst after being hired. No thanks.


  5.  

    Collections Agent Interview

    Anonymous Employee in Fort Wayne, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Frontier Communications (Fort Wayne, IN) in January 2016.

    Interview

    It was a group interview at first. Asked hypothetical questions about what you would do in specific situations. Second interview was with 2 supervisors. Asked the same questions in this interview. Both interviews were a breeze.

    Interview Questions

    • What would you rate your customer service at 1-10   1 Answer

  6.  

    College Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Frontier Communications (Minneapolis, MN) in May 2015.

    Interview

    Applied online, took about 2-3 months before I was contacted through one of the supervisor in the IT Team. Then I had 1 phone interview with the supervisor, in 1 on 1 about my background experience, and went through resume. Then I had another phone interview, a conference call with the manager, director, and supervisor. And had below interview questions to answer.

    Interview Questions

    • General CS concepts, from basic programming to other fundamentals that include database/network, and so on.   Answer Question

  7.  

    College Interview

    Anonymous Employee in Elk Grove, CA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1+ week. I interviewed at Frontier Communications (Elk Grove, CA) in December 2015.

    Interview

    Phone interview, mostly acceptance of Internship after submission. Told me how to get past security. The person on the phone was HR, who transferred me to my up and coming direct Supervisor. I was told what documents to bring at the beginning of the next week, but was not told they'd be taking my picture for my security pass- (it was a terrible picture under fluorescents).

    Interview Questions

  8. Helpful (1)  

    IS Manager Interview

    Anonymous Employee in Rochester, NY
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Frontier Communications (Rochester, NY).

    Interview

    Worked with the HR recruiter to negotiate the position and interviewed with the on-site staff and Director. The company was extremely understaffed at the time of my interview. The company was not very progressive with their technology and was certainly behind the times in regards to IT.

    Interview Questions

    • Tell me something about yourself that will keep me up at night?   Answer Question

    Negotiation

    Not much to negotiate salary wise. Very flat pay scale.


  9.  

    IS Supervisor Interview

    Anonymous Employee in Rochester, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Frontier Communications (Rochester, NY) in December 2008.

    Interview

    Received a call and did a phone interview, was asked to come in and do an in person interview. Office was mostly empty and equipment was antiquated.

    Interview Questions


  10.  

    IT Engineer Interview

    Anonymous Employee in Rochester, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4+ weeks. I interviewed at Frontier Communications (Rochester, NY) in May 2012.

    Interview

    The job was a contract to Perm position. I went through 2 interviews with the contract house, then 2 interviews with the hiring company. THe feedback I received was positive and they stated my resume was well laid out. I sent followup letters thanking them for their time.

    Interview Questions

    Negotiation

    I received the offer in the mail. I signed it to show acceptance.


  11.  

    Intern Interview

    Anonymous Employee in Provo, UT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Frontier Communications (Provo, UT) in May 2016.

    Interview

    Group interview. Gave us a chance to explain our who we are and what our interests are. They gave us a taste of what it was like to work at Frontier, which was helpful and interesting. Not at all a boring interview.

    Interview Questions


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